67% Of Consumers Claim That Reviews Are A "Extremely Important" Factor When Selecting A Service Provider

Reviews have an enormous effect on their decision when clients have to choose a solution provider.

Source: DemandGenReport

Only 44% Of Local Companies Have Accepted Their Google My Business Listing

That's 56 percent of your competition that aren't taking advantage of their listing.

While business listings on the significant review platforms are totally free, a remarkably low number of businesses really make use of them.

Although we now understand why consumer reviews are so powerful, the majority of businesses apparently do not.

Source: LsaInsider

Only 6 Percent Of Customers Don't Rely On Customer Reviews At All

According to consumer review statistics, a tremendous 19 percent of customers always rely on online reviews and never a make a purchase without checking out reviews.

Source: Statista

Software Application Reviews Influence Over 98% Of All Purchasers

18% of software application purchasers consider reviews to be an essential factor in the purchase procedure. Software reviews have no effect whatsoever on just 2 percent of customers. Two-thirds of them read more than 6 reviews to make up their mind and 14% of them read more than 20 reviews.

Source: Capterra

More Than Four Negative Reviews About A Company Or Product Might Decrease Sales By 70 Percent

One negative review is enough for 35% of a site's visitors to choose not to buy. Three negative reviews can cost a business 59% fewer sales.

Obviously, they can be compensated by the sheer number of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

88% Of Executives Judge Reputation Risk As A Leading Business Problem

Reputation management stats show a business's reputation does not affect simply the clients. Prospective team members likewise look at rankings and take a look at reviews.

Source: Deloitte

United States Shoppers Regard "Product Performance" To Be The Most Useful Info In Product Reviews

They focus on various aspects of the shopping experience when individuals check out reviews. However according to online review stats, 60% of them are most thinking about the product's performance.

Customer satisfaction, product quality and quality in time are the next couple of considerations for more than 50% of USA customers.

Source: Statista

77% Of Consumers Do Not Rely On Reviews That Are Older Than Three Months

Consumers don't care how good your service or product was in the past. Part of why online reviews matter is due to the fact that they are fresh and relevant.

Consumers understand businesses lose their touch all the time, which is why the majority of them regard older reviews irrelevant.

It is for this reason that companies should to be constantly requesting reviews.

Source: Statuslabs

If It Has Less Than A 4 Star Ranking, More Than Half Of Consumers Will Not Use A Company

This stat is among numerous that highlight the significance of online ratings. Now that news of customer satisfaction travels this quick, keeping your clients pleased is more important than ever.

57 percent of customers have looked for business with more than four stars in 2018, which is up from 48% in 2017.

11% looked only for businesses with a best five star ranking.

Source: Brightlocal

The Typical Review Length Has Actually Gotten 65% Shorter Since 2010

As of late reviews are shorter, easier, and more straight to the point. The length of a review in 2019 is proportionate to that of a twitter tweet.

Source: Review Trackers

49% Of Customers Consider The Number Of Online Reviews As An Important Factor In Their Purchasing Decision

Customers value not just the quality or nature of the reviews, but they consider their quantity and recency too.

The share of consumers, who take note of the number of reviews is presently at 46 percent.

Source: Brightlocal

83 Percent Of Clients Do Not Rely On Advertising

The standard channels to reach consumers aren't as influential as they utilized to be. Many users who no longer trust ads select to pay attention to clients' suggestions online.

Source: Statuslabs

70 Percent Of Customers Prefer To Learn About A Business Through Articles And Reviews, Rather Than Advertisements

Ads are all well and good, but it deserves attempting a different approach too. Reviews are by far the best way to discover the truth about a service or product.

Source: Statuslabs

15% Of Customers Do Not Trust Businesses With No Online Reviews

No trust means no interactions. 15 percent of prospective consumers won't even think about working with a company they can't find viewpoints about.

Source: Statuslabs

A Lot Of Local Companies Have An Average Of 39 Google Reviews

People like to share their experience after they have gone to a supplier. Online review trends reveal people prefer to comment if they had a positive experience, rather than a negative or average one.

Source: Brightlocal

Over Half Of Clients Aged 25 To 34 Submitted Reviews

According to Statista, the younger generations are obviously the more opinionated ones.

Source: Statista

91% Of Companies Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Prospective Team Member

The 86% of companies question the integrity of online reviews. Nevertheless, they understand the huge impact user ratings have on their business. Unfavorable consumer or employee reviews can affect 90% of job seekers.

Source: Career Arc

73% Of Consumers Think Written Reviews Are More Important Than Star And Number Rankings

Online review stats make it clear people aren't pleased with ratings alone.

Written reviews make the stats appear more genuine which is what the prospective customers are searching for. Nearly a 3rd of customers say composed reviews are the only function that makes them think the sites' reviews are pertinent and useful.

Source: Fan and Fuel