49% Of Customers Consider The Quantity Of Online Reviews As An Important Factor In Their Purchasing Decision

Consumers value not just the quality or nature of the reviews, however they consider their number and recency also.

The share of clients, who pay attention to the number of reviews is currently at 46 percent.

Source: Brightlocal

95% Of Dissatisfied Consumers Will Go Back To A Business If A Company Takes Care Of Problems Rapidly And Efficiently

Customers don't expect you to be perfect. When things go wrong, they do anticipate you to deal with things. If there is absolutely nothing else a company can do to solve a problem, a simple coupon can say "We're sorry" in a more attractive way.

Source: SocialMediaToday

Favorable Reviews Encourage 68% Of Customers To Choose Local Businesses

Given that the vast bulk of customers check out reviews, you'd want yours to be inviting to new customers, right? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

15 Percent Of Visitors Do Not Trust Businesses Without Having Online Reviews

No trust implies no interactions. 15 percent of prospective clients will not even think about working with a company they can't find viewpoints about.

Source: Statuslabs

54% Of Americans Pay The Most Attention To The Average Star Score Of A Local Organization

The star ranking is the first thing consumers see. Still, users focus on other factors also, like the quantity, recency, length, and belief of reviews. Each of these alone affects more than a 3rd of US consumers.

Source: Statista

A Single Business Review Can Lift Its Conversions By 10 Percent

Online review stats show user-generated material can do wonders in regards to conversions.

A single review can have a substantial effect on your business.

A hundred reviews can increase your conversion rates by as much as 37%. 2 hundred can provide an astonishing 44% boost.

Source: RevLocal

77% Of Customers Do Not Trust Reviews That Are Older Than 3 Months

Clients don't care how good your service or product was in the past. Due to the fact that they are relevant and fresh, is part of why online reviews matter.

Consumers understand businesses lose their touch all the time, which is why most of them consider older reviews irrelevant.

It is for this reason that companies should to be constantly requesting reviews.

Source: Statuslabs

The Typical Review Word Count Has Actually Become 65% Shorter Since 2010

Lately reviews are much shorter, easier, and more straight to the point. The word count of a review in 2019 is equivalent to that of a twitter tweet.

Source: Review Trackers

USA Shoppers Regard "Product Performance" To Be The Most Valuable Detail In Product Reviews

When individuals read reviews, they focus on various elements of the shopping experience. However according to online review stats, 60% of them are most interested in the item's performance.

Client satisfaction, product quality and quality over time are the next few considerations for more than 50% of American clients.

Source: Statista

A Lot Of Best Selling Items Have A Typical Score Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star scores are suspicious. That's why it is abnormal to get perfect 5 star ratings.

According to consumer rating statistics, conversion rates start to reduce as scores rise above 4.7.

Source: Spiegel Research Center

More Than Half Of Consumers Aged 25 To 34 Wrote Reviews

According to Statista, the younger generations are unsurprisingly the more vocal ones.

Source: Statista

Reviews Shared On Twitter Can Grow Sales By 6.46%

Online review statistics reveal that reviews shared on Twitter, do more to increase sales than those on any other social network.

Source: Yotpo

89% Of Customers Review A Businesses Responses To Reviews

Not only do a lot of consumers read the review replies, 30% of them highly value them. Practically 96% read the reactions to their own reviews.

Source: Brightlocal

Almost All Consumers, Who Utilize Online Reviews, Read Them Early On In The Purchasing Process

Let's say you want to buy a brand-new automobile and there are numerous models which fit your requirements. How do you choose the best one for you? Well, you read online reviews.

With the help of other consumers, you manage to decide on a model that works for you. That's how positive reviews convert customers into consumers.

Source: Consumer Affairs

98% Of Yelp's Visitors Purchased From A Business They Found On The Site

Usually, 142 million customers visit Yelp on a monthly basis. If you have not claimed your complimentary Yelp business page, this is as excellent a time as any.

Source: RevLocal

Software Application Reviews Impact Over 98 Percent Of All Purchasers

18% of software buyers consider reviews to be a vital factor in the purchase process. Software reviews have no effect whatsoever on just 2 percent of consumers. Two-thirds of them read more than six reviews to make up their mind and 14 percent of them read more than 20 reviews.

Source: Capterra

Due To The Fact That They Desire To Acquire A Service Or An Item And Want To Get The Truth About The Businesses Items And Services, 82 Percent Of Customers Visit Review Sites.

Review websites are locations that people go to get the facts about a item, service or business . Due to the fact that they have actually already formed a purchase decision, users come. The bulk of them (89 percent) buy within a week of their visit. And 29 percent do so in 24 hours.

Source: RevLocal