63.6 Percent Of Customers Visit Google To Read Reviews Of A Business

Thinking about the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) last.

When it comes to trust, these online review statistics reveal the general appeal of a website can only go so far.

Source: Review Trackers

A One Star Boost In Score Can Cause A 5% To 9% Boost In Business Profits

Businesses that treat consumers well typically prosper, review sites help make certain of that.

Source: Statuslabs

89% Of Clients Want To Read Reviews Using Their Mobile Devices

Be it by means of an app or a mobile internet browser, customers prefer to read reviews on their mobile phones.

Source: Statista

82% Of Consumers Visit Review Websites Because They Wish To Purchase A Product Or A Service And Wish To Get The Truth About The Businesses Product Or Services.

Users come because they have actually currently formed a buying decision. The bulk of them (89%) buy within a week of their visit.

Source: RevLocal

98 Percent Of Yelp's Browsers Purchased From A Business They Found On The Site

Generally, 142 million consumers go to Yelp every month. If you haven't declared your free Yelp business page, this is as great a time as any.

Source: RevLocal

Online Reviews Impact 67.7% Of Consumer Purchasing Decisions

More than two thirds of buyers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

70% Of Customers Need To Read A Minimum Of Four Reviews Before They Can Rely On A Business

4 reviews may be too few. Many people read a lot more reviews to get a better idea of how business is in fact doing. Do not depend on that statistic alone.

Source: Brightlocal

72% Of Consumers Will Not Take Action Before They Read Some Reviews

No matter how captivating your marketing is, you still need client reviews. There is no other way around it. Customers are still going to hear you out, but they rely on other people more.

Source: My Testimonial Engine

Almost All Customers, Who Use Online Reviews, Read Them Early On In The Purchasing Process

Let's say you want to purchase a brand-new vehicle and there are several models which fit your criteria. How do you select the best one for you? Well, you read the reviews.

With the help of other customers, you quickly select a model that works for you. That's how favorable reviews transform customers into clients.

Source: Consumer Affairs

More Than Four Negative Reviews About A Business Or Product May Reduce Sales By 70 Percent

One negative review suffices for 35% of a website's visitors to choose not to buy. 3 negative reviews can cost a business 59% fewer sales.

Obviously, they can be compensated by the large variety of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

73 Percent Of Consumers Believe Written Reviews Are More Crucial Than Star And Number Ratings

Online review data make it clear people aren't pleased with ratings alone.

Client reviews make the stats appear more authentic which is what the potential clients are searching for. Practically a third of customers say written reviews are the only feature that makes them believe the sites' reviews are beneficial and pertinent.

Source: Fan and Fuel

Consumers Might Invest 31% More With A Business That Has Great Reviews

Pay attention to this fact. The better other users describe your services or product, the more money you can charge and customer review statistics show us precisely just how much more.

Source: Martech Zone

67% Of Customers Claim Reviews Are A "Extremely Crucial" Factor When Picking A Solution Provider

Reviews have a massive effect on their decision when clients have to pick a service provider.

Source: DemandGenReport

61 Percent Of Local Businesses Have An Average Rating Of 4 Or 5 Stars

Typically two thirds of businesses have exceptional and great scores. Just 5% of businesses have a rating below 3 stars.

Source: Brightlocal

Fifty Percent Of All Of The Millennial's "Constantly" Check Out Online Reviews For Businesses

More youthful individuals know the worth of being informed. User-generated material has an unassailable influence on consumers.

They will recognize what they've been missing out on if businesses stop to consider the power of consumer reviews over millennials. Older individuals are various though, only 6% of people aged 55 or older read reviews.

Source: Brightlocal

83% Of All Younger People Were Asked To Post A Review Recently

Of those invited, 80% of clients did post a review. In general, companies have asked 66% of all customers to leave a review on their business.

Source: Brightlocal