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Reviews Are The Most Crucial Part Of The Purchase Decision For Over 90% Of United States Consumers
24% of US shoppers consider reviews as 'extremely influential'.
To show the value of online reviews and ratings, did you understand that 81 percent of customers will pay more for an item with reviews and those exact same clients are also going to accept slower shipping times for such items.
Source: Turntonetworks
Almost All Customers, Who Use Online Reviews, Read Them Very Early In The Purchasing Process
Let's say you wish to buy a new car and there are several models which fit your criteria. How do you choose the best one for you? Well, you read the reviews.
With the help of other people, you quickly pick one that works for you. That's how positive reviews convert consumers into consumers.
Source: Consumer Affairs
Because They Desire To Buy A Service Or An Item And Want To Get The Facts About The Businesses Items And Services, 82% Of Consumers Visit Review Websites.
Review websites are places that people go to get the truth about a service, business or product . Users come because they have currently formed a buying decision. The bulk of them (89%) purchase within a week of their visit. And 29 percent do so in 24 hours.
Source: RevLocal
30% Of Clients Feel Comfortable With A Business Which Answers Online Reviews
Communicating with your customers builds their trust. Even something like responding to their reviews and comments can make them feel appreciated.
As you may expect, clients who feel this way are more willing to spend more money with a business.
Source: Statuslabs
Just 44 Percent Of Local Companies Have Actually Claimed Their Google My Business Listing
That's 56% of your competition that aren't benefiting from their listing.
While business listings on the major review platforms are free, a remarkably low number of businesses really utilize them.
Although we now know why customer reviews are so powerful, the majority of businesses apparently do not.
Source: LsaInsider
Facebook Reviews Impact More Than 50 Percent Of Customers' Buying Decisions
Facebook is presently the most popular social network which can likewise influence our buying decisions.
According to social media reviews stats, Facebook impacts over half of users' purchase decisions.
Facebook reviews stats expose that four out of 5 users are most likely to rely on a local business if it has positive reviews.
Source: RevLocal
73% Of Consumers Believe Client Reviews Are More Important Than Star And Number Scores
Online review data make it clear individuals aren't satisfied with ratings alone.
Consumer reviews make the statistics appear more authentic which is what the prospective consumers are looking for. Almost a 3rd of consumers state written reviews are the only feature that makes them think the websites' reviews are relevant and helpful.
Source: Fan and Fuel
Clients Might Spend 31 Percent More With A Business That Has Great Reviews
Pay attention to this statistic. The better other users describe your service or product, the more cash you can charge and consumer review stats reveal to us exactly just how much more.
Source: Martech Zone
If They Were Asked, 77% Of Customers Would Likely Post A Review
More than a 35% would post a review to advise others about their consumer encounter and 24% would definitely direct their review to the company itself.
Over a 26% would want to post a review to assist other individuals with their choice making process.
Source: Podium
Consumer Reviews On Products Are Relied On Nearly 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the manufacturers' description. People trust other peoples opinions before they ever trust what the manufacturer states. The reason, producers' descriptions are generally advertisements.
Source: Martech Zone
72 Percent Of Clients Won't Take Action Before They Check Out Some Reviews
Irrespective of how attractive your marketing is, you still require client reviews. There's no other way around it. Consumers are still ready to hear you out, but they trust other individuals more.
Source: My Testimonial Engine
86% Of Consumers Would Consider Writing A Review For A Business
Your customers are your most important resource, and it's not just because of the money they spend at your business. They will be ready to share it if you provide them a good experience.
Source: Brightlocal
95% Of Travelers Check Out Online Reviews Prior To Reserving Travel Related Services
Leisure and business tourists alike read reviews to form a viewpoint. Business tourists check out an average of 5 reviews vs. 6-7 for leisure tourists.
Source: Trust You