89% Of Clients Review A Companies Responses To Reviews

Not only do many customers check out the review replies, 30% of them value them highly. Nearly 96% read the feedback to their own reviews.

Source: Brightlocal

Facebook Reviews Impact More Than 50 Percent Of Customers' Purchasing Decisions

Facebook is currently the most popular social media which can likewise influence our purchasing preferences.

According to social reviews stats, Facebook affects more than half of users' purchase choices.

Facebook reviews stats expose that four out of five users are most likely to rely on a local business if it has positive reviews.

Source: RevLocal

61 Percent Of Regional Businesses Have A Typical Ranking Of 4 Or 5 Stars

Typically 2 out of 3 businesses have excellent and awesome scores. Just 5% of businesses have a score listed below 3 stars.

Source: Brightlocal

90% Of Site Visitors Need Less Than 10 Reviews To Form An Opinion About A Business

You understand what individuals state about very first impressions?

Users get their first impression of your businesses through reviews. Usually through less than 10 of them.

Consider asking your visitors to compose one if you do not have reviews on your website.

Source: Martech Zone

74 Percent Of Local Businesses Have At A Minimum, One Google Review

A single review is far from sufficient to improve your website's SERP ranking.

Looking at online scores statistics, we found out that a business needs to have an average of 40 reviews before visitors "Award" it with a star.

Source: Brightlocal

30% Of Clients Feel Comfortable With A Business Which Answers Online Reviews

Keeping in touch with your consumers establishes trust. Even something easy like reacting to their reviews and comments can make them feel valued.

As you may anticipate, clients who feel this way are ready to invest more money with a business.

Source: Statuslabs

60 Percent Of Consumers Consult Blog And Social Network Reviews On Their Mobile Devices Prior To Shopping

In-store purchasing is influenced considerably by blogs and reviews on social networks. With men being two times as likely to be affected than women.

Reviews and ranking statistics show individuals value the viewpoint of peers more than any other content.

Source: Collective Bias

One-half Of All Of The Millennial's "Constantly" Read Online Reviews For Companies

More youthful individuals understand the value of being informed. User-generated content has an unassailable influence on customers.

They will understand what they've been missing out on if businesses stop to consider the power of customer reviews over millennials. Older individuals are different though, only 6% of people aged 55 or older check out reviews.

Source: Brightlocal

70 Percent Of Consumers Need To Read A Minimum Of 4 Reviews Before They Can Rely On A Business

4 reviews may be too few. Many people read many more reviews to get a clear view of how the business is actually doing. Don't depend upon that fact alone.

Source: Brightlocal

95% Of Dissatisfied Consumers Will Return To A Business If A Business Manages To Resolve Issues Rapidly And Effectively

Clients don't anticipate you to be perfect. When things go wrong, they do anticipate you to fix things. If there is absolutely nothing else a company can do to resolve a concern, a simple coupon can say "We're sorry" in a more appealing way.

Source: SocialMediaToday

73% Of Consumers Think Customer Reviews Are More Important Than Star And Number Scores

Online review data make it clear individuals aren't pleased with scores alone.

Written reviews make the stats appear more authentic which is what the would-be consumers are looking for. Nearly a third of consumers state written reviews are the only function that makes them think the websites' reviews are appropriate and beneficial.

Source: Fan and Fuel

89% Of Customers Choose To Read Reviews On Their Mobile Devices

Be it via an app or a mobile web browser, everyday people choose to read reviews on their phones.

Source: Statista