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95 Percent Of Travelers Read Online Reviews Prior To Booking Travel Services
Leisure and business tourists alike check out reviews to form an opinion. Business travelers read an average of 5 reviews vs. 6-7 for leisure travelers.
Source: Trust You
Online Reviews Affect 67.7% Of Consumer Buying Decisions
More than two thirds of consumers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
Many Local Companies Have An Average Of 39 Google Reviews
Individuals like to share their experience after they've visited a supplier. Online review trends show individuals prefer to comment if they had a favorable experience, rather than a average or unfavorable one.
Source: Brightlocal
Majority Of Customers Won't Utilize A Company If It Has Less Than A 4 Star Ranking
This stat is among numerous that illustrate the value of online ratings. Now that news of customer fulfillment travels this quick, keeping your customers happy is more vital than ever.
57% of consumers have looked for companies with more than four stars in 2018, which is up from 48 percent in 2017.
11% looked just for businesses with a best five star rating.
Source: Brightlocal
USA Shoppers Regard "Product Performance" To Be The Most Helpful Information In Product Reviews
When people check out reviews, they concentrate on various aspects of the shopping experience. But according to online review stats, 60% of them are most interested in the item's performance.
Client satisfaction, product quality and quality in time are the next few considerations for more than 50% of USA customers.
Source: Statista
98% Of Yelp's Visitors Bought From A Business They Discovered On The Site
Typically, 142 million consumers check out Yelp monthly. This is as great a time as any if you haven't claimed your complimentary Yelp business page.
Source: RevLocal
The Average Review Word Count Has Become 65% Shorter Since 2010
At this present time reviews are much shorter, simpler, and more straight to the point. The word count of a review in 2019 is proportionate to that of tweet on twitter.
Source: Review Trackers
89% Of Clients Review A Businesses Responses To Reviews
Not only do a lot of consumers read the review replies, 30% of them value them highly. Practically 96% read the responses to their own reviews.
Source: Brightlocal
89% Of Shoppers Prefer To Read Reviews On Their Smart Devices
Be it by means of an app or a mobile browser, individuals prefer to read reviews on their phones.
Source: Statista
53% Of Consumers Anticipate Companies To Answer Back Within A Week To Unfavorable Reviews
Online review statistics show that 63% of client reviews stay without a response. That's regrettable, because those companies are losing consumers that way.
Source: Review Trackers
Half Of All Millennial's "Always" Read Online Reviews For Companies
Younger people know the worth of being informed. User-generated material has an unassailable influence on customers.
They will recognize what they've been missing out on if businesses stop to think about the power of consumer reviews over millennials. Older individuals are different though, only 6% of people aged 55 or older check out reviews.
Source: Brightlocal