95% Of Unhappy Clients Will Go Back To A Business If A Company Manages To Solve Issues Quickly And Effectively

Clients don't expect you to be perfect. When things go wrong, they do anticipate you to take care of things. If there's nothing else a company can do to resolve a problem, a simple coupon can say "We are sorry" in a more attractive way.

Source: SocialMediaToday

Just 6% Of Customers Do Not Rely On Consumer Reviews At All

According to client review statistics, a whopping 19% of consumers constantly trust online reviews and never ever a make a purchase without checking out reviews.

Source: Statista

53% Of Customers Expect Businesses To Respond Within A Week To Negative Reviews

Online review stats prove that 63% of client reviews stay without a reaction. That's too bad, because those businesses are losing clients that way.

Source: Review Trackers

83% Of All Young Shoppers Were Asked To Submit A Review Recently

Of those invited, 80% of consumers did leave a review. Overall, businesses have actually asked 66% of all customers to submit a review on their business.

Source: Brightlocal

Almost All Consumers, Who Utilize Online Reviews, Read Them Very Early In The Buying Process

Let's say you wish to buy a brand-new automobile and there are numerous models which fit your criteria. How do you choose the very best one for you? Well, you read reviews.

With the help of other consumers, you manage to choose one that works for you. That's how positive reviews convert customers into clients.

Source: Consumer Affairs

A Single Business Review Can Raise Its Conversions By 10 Percent

Online review stats reveal user-generated material can do wonders in regards to conversions.

A single review can have an enormous impact on your business.

A hundred reviews can raise your conversion rates by as much as 37%. 2 hundred can provide a mind-blowing 44 percent increase.

Source: RevLocal

Just 44% Of Local Companies Have Actually Claimed Their Google My Business Listing

That's 56% of your competition that aren't taking advantage of their listing.

While business listings on the significant review platforms are complimentary, a surprisingly low number of businesses actually use them.

Although we now know why client reviews are so effective, a lot of businesses apparently do not.

Source: LsaInsider

73 Percent Of Consumers Think Customer Reviews Are More Important Than Star And Number Ratings

Online review data make it clear individuals aren't pleased with scores alone.

Written reviews make the stats appear more genuine which is what the would-be consumers are looking for. Almost a third of consumers state written reviews are the only feature that makes them believe the sites' reviews are relevant and helpful.

Source: Fan and Fuel

83 Percent Of Clients Don't Trust Advertising

The traditional channels to reach customers aren't as influential as they used to be. Most users who no longer trust advertisements choose to pay attention to customers' suggestions online.

Source: Statuslabs

61 Percent Of Regional Businesses Have An Average Rating Of 4 To 5 Stars

Generally two thirds of businesses have good and outstanding ratings. Just 5% of companies have a rating below 3 stars.

Source: Brightlocal

90 Percent Of Buyers Need Less Than 10 Reviews To Form A Viewpoint About A Business

You know what individuals say about very first impressions?

Users get their impression of your businesses through reviews. Normally through less than 10 of them.

If you don't have reviews on your website, think about asking your visitors to compose one.

Source: Martech Zone

67% Of Customers Report Reviews Are A "Very Important" Factor When Choosing A Solution Provider

When customers have to choose a solution provider, reviews have a huge impact on their decision.

Source: DemandGenReport