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Online Product Reviews About An Item Can Raise Its Conversion Rate By An Unprecedented 270%
User review statistics reveal the purchase possibility for a product with five reviews is 270 percent higher than the exact same item without reviews.
Source: Spiegel Research Center
61 Percent Of Regional Businesses Have An Average Score Of 4 To 5 Stars
Generally two thirds of businesses have good and outstanding ratings. Only 5% of companies have a ranking listed below three stars.
Source: Brightlocal
More Than Four Negative Reviews About A Business Or Product May Decrease Sales By 70 Percent
One negative review suffices for 35% of a website's visitors to choose not to purchase. Three negative reviews can cost a business 59 percent less sales.
Naturally, they can be compensated by the large variety of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
72% Of Consumers Won't Take Action Before They Read Some Reviews
Irrespective of how eye-catching your marketing is, you still require consumer reviews. There is no other way around it. Customers are still willing to hear you out, however they trust other individuals more.
Source: My Testimonial Engine
88% Of Executives Consider Reputation Risk As A Leading Business Concern
Reputation management statistics show a business's reputation doesn't affect simply the customers. Prospective employees also take a look at ratings and read reviews.
Source: Deloitte
A Lot Of Best-selling Products Have An Average Score Of 4.2 To 4.7
You can't make everybody happy, which is why perfect 5 star scores are suspicious. That's why it is unnatural to get perfect 5 star rankings.
According to consumer rating stats, conversion rates start to reduce as rankings rise above 4.7.
Source: Spiegel Research Center
American Consumers Regard "Product Performance" To Be The Most Helpful Information In Product Reviews
When people read reviews, they concentrate on different elements of the shopping experience. However according to online review stats, 60% of them are most interested in the product's performance.
Customer satisfaction, product quality and quality in time are the next couple of considerations for more than 50% of American consumers.
Source: Statista
Google Represents 57.5% Of All Reviews Across The Globe
Google is in the lead here, followed by Facebook as a remote second.
These are the online reviews circulation rankings:
Google at 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others at 8.6%.
Source: Review Trackers
71% Of Millennials Browse Customer Reviews Of Expert Services
More than half of all people in need of an expert service rely on online reviews.
According to online reviews statistics, 59% used online reviews to select a lawyer or a doctor.
Younger people (age 18-35) are a lot more inclined to hire an expert based upon online reviews. Just 19% of millennials will think about employing a legal representative without any.
Source: Thomson Reuters
53 Percent Of Americans Consider Item Reviews And Rankings As The Most Essential Part Of Online Shopping.
Today's buyers are wary and desire the best bang for their dollar. It's not surprising that that they consider checking out reviews as a huge part of the purchasing decision.
Source: Statista
15 Percent Of Visitors Don't Trust Businesses Without Online Reviews
No trust indicates no interactions. 15% of possible consumers won't even consider working with a company they can't find viewpoints about.
Source: Statuslabs
Software Reviews Influence Over 98 Percent Of All Buyers
18% of software application purchasers consider reviews to be a necessary factor in the purchase procedure. Software reviews have no effect whatsoever on just 2% of consumers. Two thirds of them read more than 6 reviews to decide and 14% of them read more than 20 reviews.
Source: Capterra
91 Percent Of Millennials Have Confidence In Online Reviews As Much As Family And Friends
Online review statistics place consumers' reviews as the most reliable source of suggestions. Online reviews usually carry the very same weight as suggestions from friends and family.
Source: Brightlocal
Online Reviews Impact 67.7% Of Customer Buying Decisions
More than two thirds of buyers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
Consumers Checking Out Reviews On A Mobile Device Are 127% Most Likely To Purchase Than Desktop Users
Mobile users prefer to get things done much faster. Therefore, buying choices are made rapidly.
Online reviews are obviously persuasive, yet online marketers have not necessarily come to appreciate the power of them.
Source: Martech Zone
30% Of Consumers Feel Positive About A Business Which Responds To Online Reviews
Keeping in touch with your customers builds their trust. Even something easy like responding to their remarks and reviews can make them feel appreciated.
As you might anticipate, customers who feel this way are ready to spend more money with a business.
Source: Statuslabs
Almost All Customers, Who Use Online Reviews, Read Them Very Early In The Buying Process
Let's say you wish to buy a new vehicle and there are a number of models which fit your criteria. How do you select the best one for you? Well, you read the reviews.
With the help of other consumers, you manage to pick one that works for you. That's how positive reviews transform consumers into clients.
Source: Consumer Affairs
63.6 Percent Of Consumers Check Out Google To Check For Reviews Of A Business
Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) at the end.
These online review stats reveal the basic popularity of a website can just presume when it pertains to trust.
Source: Review Trackers