Almost All Customers, Who Utilize Online Reviews, Read Them Early On In The Buying Process

Let's say you wish to buy a new automobile and there are numerous models which fit your requirements. How do you select the very best one for you? Well, you read the reviews.

With the help of other consumers, you quickly decide on a model that works for you. That's how positive reviews transform customers into customers.

Source: Consumer Affairs

The Majority Of Consumers Aged 25-34 Wrote Reviews

According to Statista, the more youthful generations are surprisingly the more vocal ones.

Source: Statista

Buyers Checking Out Reviews On A Mobile Device Are 127 Percent Most Likely To Make A Purchase Than Desktop Users

Mobile users choose to get things done faster. Purchasing choices are made rapidly.

Online reviews are clearly persuasive, yet online marketers haven't necessarily come to appreciate the power of them.

Source: Martech Zone

If A Business Makes An Effort To Fix Problems Quickly And Efficiently, 95% Of Disappointed Consumers Will Go Back To A Company

Customers do not anticipate you to be perfect. When things go wrong, they do anticipate you to remedy things. If there is nothing else a business can do to deal with an issue, a simple coupon can say "We're sorry" in a more appealing way.

Source: SocialMediaToday

Facebook Reviews Impact More Than 50 Percent Of Consumers' Buying Decisions

Facebook is presently the most popular social media which can also affect our purchasing decisions.

According to social media reviews stats, Facebook affects over half of users' purchase choices.

Facebook reviews stats reveal that four out of 5 users are more likely to trust a local business if it has favorable reviews.

Source: RevLocal

67% Of Customers Say Reviews Are A "Very Important" Factor When Picking A Solution Provider

When consumers need to choose a solution provider, reviews have a massive influence on their decision.

Source: DemandGenReport

88% Of Executives Regard Reputation Risk As A Top Business Concern

Reputation management statistics indicate a company's reputation does not affect just the clients. Potential team members likewise look at ratings and read reviews.

Source: Deloitte

82 Percent Of Consumers Go To Review Websites Due To The Fact That They Want To Acquire A Product Or A Service And Wish To Get The Truth About The Businesses Products And Services.

Review websites are locations that customers go to get the truth about a service, item or business. Users come due to the fact that they have currently formed a buying decision. The bulk of them (89%) purchase within a week of their visit. And 29 percent do so within 24 hours.

Source: RevLocal

Google Represents 57.5 Percent Of All Reviews World-wide

As can be expected, Google is in the lead, followed by Facebook, TripAdvisor and others.

Here are the online reviews distribution rankings:

Google with 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others with 8.6%.

Source: Review Trackers

83% Of Customers Do Not Trust Advertising

The traditional channels to reach consumers aren't as influential as they utilized to be. The majority of users who no longer trust ads pick to take note of customers' suggestions online.

Source: Statuslabs

98% Of Yelp's Browsers Bought From A Business They Found On The Site

Typically, 142 million consumers visit Yelp on a monthly basis. If you have not declared your totally free Yelp business page, this is as great a time as any.

Source: RevLocal

49 Percent Of Customers Consider The Number Of Online Reviews As An Important Factor In Their Purchasing Decision

Consumers value not only the quality or nature of the reviews, but they consider their quantity and recency too.

The share of clients, who take notice of the variety of reviews is currently at 46%.

Source: Brightlocal

71% Of Millennials Search Customer Reviews Of Expert Services

Over half of all people in need of a professional service turn to online reviews.

According to online reviews stats, 59% used online reviews to choose a legal representative or a doctor.

Younger people (age 18-35) are even more likely to hire a professional based upon online reviews. Only 19% of millennials will think about hiring a lawyer without any.

Source: Thomson Reuters

54% Of Americans Pay The Most Attention To The Typical Star Rating Of A Local Company

The star score is the first thing consumers see. Still, users take note of other factors too, like the amount, recency, length, and belief of reviews. Each of these alone affects more than a 3rd of United States customers.

Source: Statista

Reviews Shared On Twitter Can Improve Online Sales By 6.46%

Online review statistics show that reviews shared on Twitter, do more to grow sales than those on any other social network.

Source: Yotpo

91% Of Companies Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Prospective Employee

The 86% of businesses doubt the integrity of online reviews. However, they realize the massive impact user ratings have on their business. Unfavorable consumer or staff member reviews can influence 90% of job seekers.

Source: Career Arc

73% Of Customers Think Consumer Reviews Are More Important Than Star And Number Ratings

Online review data make it clear individuals aren't satisfied with ratings alone.

Customer reviews make the statistics appear more genuine which is what the potential clients are trying to find. Practically a 3rd of consumers state written reviews are the only feature that makes them think the sites' reviews are appropriate and beneficial.

Source: Fan and Fuel