98 Percent Of Yelp's Site Visitors Purchased From A Business They Found On The Website

Normally, 142 million customers go to Yelp monthly. If you haven't claimed your free Yelp business page, this is as excellent a time as any.

Source: RevLocal

70 Percent Of Customers Need To Check Out At Least Four Reviews Before They Can Rely On A Business

Four reviews may be too few. The majority of people read much more reviews to get a clear view of how the business is in fact doing. Don't depend upon that fact alone.

Source: Brightlocal

Positive Reviews Encourage 68 Percent Of Consumers To Use Local Businesses

Because the vast bulk of customers read reviews, you would want yours to be inviting to new consumers, right? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

95 Percent Of Travelers Check Out Online Reviews Prior To Booking Travel Services

Leisure and business travelers alike read reviews to form a viewpoint. Business travelers read an average of 5 reviews vs. 6-7 for leisure travelers.

Source: Trust You

77% Of Clients Do Not Rely On Reviews That Are Older Than Three Months

Consumers don't care how good your product or service was in the past. Part of why online reviews matter is because they are fresh and relevant.

Consumers understand businesses lose their touch all the time, which is why most of them regard older reviews irrelevant.

It is for this reason that businesses need to be continuously requesting reviews.

Source: Statuslabs

61% Of Local Businesses Have A Typical Score Of 4 Or 5 Stars

Typically 2 out of 3 businesses have exceptional and good rankings. Only 5% of companies have a score listed below 3 stars.

Source: Brightlocal

A Solitary Business Review Can Raise Its Conversions By 10 Percent

Online review stats show user-generated material can do miracles in regards to conversions.

A single review can have a huge influence on your business.

A hundred reviews can increase your conversion rates by as much as 37%. 2 hundred can supply an astonishing 44% increase.

Source: RevLocal

30% Of Clients Feel Favorable To A Business Which Answers Online Reviews

Keeping in touch with your customers establishes trust. Even something like reacting to their reviews and remarks can make them feel appreciated.

As you may anticipate, clients who feel this way are going to spend more cash with a business.

Source: Statuslabs

More Than 4 Negative Reviews About A Company Or Service May Decrease Sales By 70 Percent

One negative review suffices for 35 percent of a site's visitors to decide not to purchase. 3 negative reviews can cost a business 59 percent fewer sales.

Of course, they can be compensated by the sheer number of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

15 Percent Of Buyers Don't Trust Businesses Without Having Online Reviews

No trust suggests no interactions. 15 percent of possible consumers won't even think about doing business with a business they can't find opinions about.

Source: Statuslabs

Reviews Are The Third Most Prominent Ranking Aspect For Google's Local 3 Pack

Review signals (quantity, variety, etc.) account for 15.44% of Google's algorithm for local ranking.

Google My Business signals, like proximity and keywords account for 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking elements go for the local 3 pack.

Source: Moz

Google Accounts For 57.5% Of All Reviews Around The World

Google is in the lead here, followed by Facebook as a far-off second.

These the online reviews circulation rankings:

Google at 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others with 8.6%.

Source: Review Trackers

67% Of Customers Suggest Reviews Are A "Extremely Important" Factor When Picking A Service Provider

When customers have to select a solution provider, reviews have an enormous impact on their decision.

Source: DemandGenReport

Reviews Are The Most Essential Part Of The Purchase Choice For Over 90% Of USA Clients

24% of US consumers consider reviews as 'extremely influential'.

To illustrate the significance of online reviews and ratings, did you understand that 81 percent of customers will pay more for a product with reviews and those same clients are likewise willing to accept slower shipping times for such products.

Source: Turntonetworks

More Than Half Of Customers Will Not Utilize A Business If It Has Less Than A 4 Star Ranking

This stat is among numerous that illustrate the importance of online ratings. Now that news of consumer fulfillment travels this fast, keeping your consumers happy is more crucial than ever.

57% of customers have searched for companies with more than four stars in 2018, which is up from 48% in 2017.

Additionally, 11% looked only for businesses with an ideal five star rating.

Source: Brightlocal

88% Of Executives Regard Reputation Risk As A Top Business Problem

Reputation management stats suggest a company's reputation doesn't affect simply the customers. Potential team members also look at rankings and read reviews.

Source: Deloitte

86 Percent Of Customers Would Consider Composing A Review For A Business

Your customers are your most important resource, and it's not only because of the cash they invest at your business. They will be prepared to share it if you give them a good experience.

Source: Brightlocal