83% Of All Younger Customers Were Asked To Post A Review Recently

Of those asked, 80% of consumers did submit a review. Overall, businesses have actually asked 66% of all consumers to give a review on their company.

Source: Brightlocal

98 Percent Of Yelp's Browsers Purchased From A Business They Discovered On The Website

Typically, 142 million customers visit Yelp on a monthly basis. If you have not claimed your complimentary Yelp business page, this is as great a time as any.

Source: RevLocal

89% Of Customers Like To Read Reviews On Their Cell Phones

Be it via an app or a mobile web browser, consumers choose to read reviews on their cell phones.

Source: Statista

Just 6 Percent Of Customers Don't Rely On Consumer Reviews At All

According to customer review statistics, a whopping 19 percent of consumers always rely on online reviews and never a buy without reading reviews first.

Source: Statista

71% Of Millennials Browse Consumer Reviews Of Expert Services

More than half of all individuals in need of an expert service rely on online reviews.

According to online reviews statistics, 59% utilized online reviews to choose an attorney or a physician.

Younger people (age 18-35) are even more inclined to hire a professional based on online reviews. Only 19% of millennials will consider working with an attorney without any.

Source: Thomson Reuters

89% Of Customers Read A Businesses Feedback To Reviews

Not only do the majority of clients check out the review replies, 30% of them value them highly. Practically 96% read the feedback to their own reviews.

Source: Brightlocal

60 Percent Of Customers Consult Blog And Social Media Network Reviews On Their Mobile Devices Prior To Shopping

In-store purchasing is influenced substantially by blogs and reviews on social networks. With men being twice as likely to be influenced than women.

Reviews and rating stats show people value the opinion of peers more than any other material.

Source: Collective Bias

73 Percent Of Consumers Think Consumer Reviews Are More Crucial Than Star And Number Rankings

Online review stats make it clear people aren't satisfied with ratings alone.

Customer reviews make the statistics appear more authentic which is what the prospective consumers are searching for. Nearly a 3rd of customers say composed reviews are the only feature that makes them believe the sites' reviews are relevant and beneficial.

Source: Fan and Fuel

15 Percent Of People Do Not Trust Businesses Without Any Online Reviews

No trust indicates no interactions. 15 percent of potential customers won't even consider doing business with a business they can't find opinions about.

Source: Statuslabs

More Than Four Negative Reviews About A Business Or Product May Decrease Sales By 70 Percent

One negative review suffices for 35% of a site's visitors to decide not to purchase. 3 negative reviews can cost a business 59% less sales.

Naturally, they can be compensated by the large number of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

61 Percent Of Regional Businesses Have An Average Ranking Of 4 Or 5 Stars

Generally two thirds of companies have good and exceptional scores. Only 5% of businesses have a rating listed below 3 stars.

Source: Brightlocal

Just 44 Percent Of Local Businesses Have Claimed Their Google My Business Listing

That's 56 percent of your competitors that aren't benefiting from their listing.

While business listings on the major review platforms are totally free, a remarkably low number of companies in fact utilize them.

Although we now understand why consumer reviews are so effective, a lot of businesses obviously don't.

Source: LsaInsider

Reviews Posted On Twitter Can Boost Online Sales By 6.46%

Online review statistics show that reviews shared on Twitter, do more to boost sales than those on any other social media platform.

Source: Yotpo

Software Reviews Impact Over 98% Of All Buyers

18% of software buyers consider reviews to be an essential factor in the purchase process. Software application reviews have no effect whatsoever on only 2 percent of consumers. Two-thirds of them read more than 6 reviews to decide and 14% of them read more than 20 reviews.

Source: Capterra

The Typical Review Word Count Has Actually Become 65% Shorter Since 2010

In recent years reviews are much shorter, easier, and more straight to the point. The word count of a review in 2019 is equivalent to that of a twitter tweet.

Source: Review Trackers

When Buying Home Electronic Devices, 88% Of Americans Reported That Product Reviews Were The Most Prominent Aspect

Statistics reveal that reviews were more beneficial than TV ads at 37%, social media at 23% and display advertisements at 49%.

Source: Statista

72 Percent Of Consumers Won't Take Action Before They Read Some Reviews

No matter how captivating your marketing is, you still require consumer reviews. There is no skirting around it. Consumers are still happy to hear you out, however they trust other individuals more.

Source: My Testimonial Engine