53% Of Consumers Anticipate Businesses To Respond Within A Week To Negative Reviews

Online review stats clarify that 63% of customer reviews remain without a response. That's too bad, since those businesses are losing customers that way.

Source: Review Trackers

30% Of Consumers Feel Comfortable With A Business Which Answers Online Reviews

Corresponding with your consumers develops trust. Even something easy like responding to their remarks and reviews can make them feel valued.

As you might anticipate, clients who feel this way are more willing to invest more money with a business.

Source: Statuslabs

74% Of Regional Companies Have At Least One Google Review

A single review is far from adequate to enhance your website's SERP ranking.

Looking at online rankings stats, we found out that a company needs to have approximately 40 reviews before users "Award" it with a star.

Source: Brightlocal

Customers Might Spend 31% More With A Business That Has Great Reviews

Pay attention to this statistic. The better other users explain your product or service, the more money you can charge and consumer review statistics show us precisely just how much more.

Source: Martech Zone

A Single Business Review Can Lift Its Conversions By 10 Percent

Online review statistics reveal user-generated material can do wonders in regards to conversions.

A single review can have a huge impact on your business.

A hundred reviews can boost your conversion rates by as much as 37 percent. Two hundred can supply a mind-blowing 44% boost.

Source: RevLocal

61% Of Local Businesses Have A Typical Ranking Of 4 To 5 Stars

Typically two thirds of companies have exceptional and awesome rankings. Just 5% of businesses have a score below three stars.

Source: Brightlocal

60 Percent Of Consumers Seek Advice From Blog And Social Media Reviews On Their Mobile Phones Prior To Shopping

In-store purchasing is affected significantly by blogs and reviews on social networks. With men being two times as likely to be affected than women.

Reviews and rating statistics reveal individuals value the opinion of peers more than any other content.

Source: Collective Bias

Visitors Checking Out Reviews On A Mobile Device Are 127 Percent Most Likely To Make A Purchase Than Desktop Users

Mobile users choose to get things done faster. Purchasing choices are made rapidly.

Online reviews are clearly convincing, yet online marketers have not always come to appreciate the power of them.

Source: Martech Zone

More Than Half Of Customers Aged 25 To 34 Wrote Reviews

According to Statista, the more youthful generations are purportedly the more vocal ones.

Source: Statista

Google Accounts For 57.5% Of All Reviews Around The World

As can be expected, Google remains in the lead, followed by Facebook, TripAdvisor and others.

These are the online reviews distribution rankings:

Google with 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others at 8.6%.

Source: Review Trackers

83% Of All Younger Clients Were Invited To Post A Review Recently

Of those asked, 80% of clients did submit a review. In general, companies have asked 66% of all consumers to leave a review on their company.

Source: Brightlocal

15% Of Clients Don't Trust Businesses With No Online Reviews

No trust means no interactions. 15 percent of possible clients won't even consider doing business with a company they can't find opinions about.

Source: Statuslabs

73% Of Consumers Believe Consumer Reviews Are More Crucial Than Star And Number Scores

Online review statistics make it clear people aren't pleased with ratings alone.

Consumer reviews make the statistics appear more genuine which is what the prospective clients are looking for. Almost a third of customers say composed reviews are the only function that makes them think the sites' reviews are beneficial and appropriate.

Source: Fan and Fuel

Unfavorable Reviews Can Improve Conversion By As Much As 85 Percent

It sounds crazy, but negative reviews can be a positive factor for users to spend more time on your site. According to online review statistics, people spend more than 5 times as long on a website when they check out negative reviews.

More than two-thirds of users trust reviews more when there are a mix of positives and negatives. If there aren't any negative ones, an overwhelming 95% suspect censorship or faked reviews.

Source: Reevoo

95% Of Dissatisfied Customers Will Go Back To A Business If A Company Deals With Issues Rapidly And Efficiently

Customers do not anticipate you to be perfect. They do expect you to remedy things when they go wrong. If there's nothing else a company can do to solve an issue, a simple coupon can say "We are sorry" in a more attractive way.

Source: SocialMediaToday

If They Were Asked, 77% Of Clients Would Give A Review

More than a 35% would post a review to notify others about their consumer encounter and 24% would rather direct their review to the business itself.

Over a 26% would be willing to post a review to help other individuals with their choice making process.

Source: Podium

86 Percent Of Consumers Would Consider Writing A Review For A Business

Your clients are your most important resource, and it's not only because of the money they invest at your business. They will be prepared to share it if you offer them a great experience.

Source: Brightlocal

Reviews Are The Most Crucial Part Of The Purchase Decision For Over 90% Of US Clients

24% of US consumers consider reviews as 'exceptionally influential'.

To illustrate the importance of online reviews and rankings, did you understand that 81% of consumers will pay more for a product with reviews and those very same customers are also going to accept slower shipping times for such products.

Source: Turntonetworks