53% Of Consumers Expect Companies To Respond Within A Week To Negative Reviews

Online review stats show that 63% of client reviews remain without a reply. That's too bad, because those businesses are losing clients that way.

Source: Review Trackers

63.6 Percent Of Consumers Visit Google To Read Reviews Of A Business

Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) at the bottom of the list.

When it comes to trust, these online review statistics reveal the basic popularity of a site can only go so far.

Source: Review Trackers

72 Percent Of Customers Will Not Take Action Unless They Read Some Reviews

No matter how eye-catching your marketing is, you still require client reviews. There's no other way around it. Consumers are still ready to hear you out, but they rely on other individuals more.

Source: My Testimonial Engine

When Purchasing Home Electronic Devices, 88% Of Americans Stated That Product Reviews Were The Most Influential Aspect

Stats reveal that reviews were more effective than Television advertisements at 37%, social networks at 23% and display ads at 49%.

Source: Statista

90% Of Individuals Require Less Than 10 Reviews To Form A Viewpoint About A Business

You know what individuals state about impressions, right?

Users get their impression of your businesses through reviews. Typically through less than 10 of them.

If you don't have reviews on your website, consider asking your visitors to compose one.

Source: Martech Zone

Facebook Reviews Impact More Than 50% Of Consumers' Purchasing Decisions

Facebook is currently the most popular social network which can likewise influence our purchasing preferences.

According to social reviews statistics, Facebook impacts over half of users' purchase choices.

If it has positive reviews, Facebook reviews stats reveal that four out of five users are most likely to rely on a local business.

Source: RevLocal

67% Of Consumers Admit Reviews Are A "Extremely Crucial" Factor When Selecting A Solution Provider

When customers have to select a service provider, reviews have a massive impact on their decision.

Source: DemandGenReport

If It Has Less Than A 4 Star Score, More Than Half Of Customers Will Not Use An Organisation

This stat is among many that highlight the significance of online scores. Now that news of consumer fulfillment travels this quick, keeping your consumers delighted is more crucial than ever.

57 percent of consumers have looked for business with more than four stars in 2018, which is up from 48% in 2017.

Moreover, 11% looked only for businesses with a perfect five star ranking.

Source: Brightlocal

Reviews Posted On Twitter Can Help Improve Online Sales By 6.46 Percent

Online review statistics reveal that reviews shared on Twitter, do more to increase sales than those on any other social media platform.

Source: Yotpo

Just 6% Of Customers Do Not Rely On Client Reviews At All

According to consumer review statistics, a whopping 19% of consumers constantly rely on online reviews and never ever a buy without checking out reviews first.

Source: Statista

54% Of Americans Pay The Most Attention To The Average Star Score Of A Local Company

The star rating is the first thing consumers see. Still, users pay attention to other aspects also, like the quantity, recency, length, and sentiment of reviews. Each of these alone influences more than a 3rd of United States customers.

Source: Statista

15% Of Buyers Do Not Trust Businesses With No Online Reviews

No trust means no interactions. 15 percent of potential clients won't even think about doing business with a company they can't find opinions about.

Source: Statuslabs

Most Best Selling Products Have An Average Score Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star ratings are suspicious. That's why it is abnormal to get perfect 5 star rankings.

According to customer rating statistics, conversion rates start to decrease as scores rise above 4.7.

Source: Spiegel Research Center

95 Percent Of Travelers Check Out Online Reviews Prior To Booking Travel Related Services

Leisure and business travelers alike read reviews to form a viewpoint. Business travelers check out an average of 5 reviews vs. 6-7 for leisure tourists. 59percent of all tourists report that they read reviews 'constantly' or 'extremely often'.

Source: Trust You

73% Of Consumers Think Client Reviews Are More Vital Than Star And Number Ratings

Online review data make it clear individuals aren't pleased with scores alone.

Written reviews make the statistics appear more genuine which is what the prospective consumers are searching for. Practically a third of consumers say composed reviews are the only function that makes them think the websites' reviews are helpful and pertinent.

Source: Fan and Fuel

Positive Reviews Encourage 68 Percent Of Consumers To Choose A Local Business

Considering that the vast bulk of customers read reviews, you would want yours to be appealing to new clients, right? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

53 Percent Of Americans Consider Product Reviews And Scores As The Most Vital Part Of The Online Shopping Experience In 2018.

Today's shoppers are smart and want the best bang for their buck. It's not surprising that that they consider reading reviews as a huge part of the buying decision.

Source: Statista