71% Of Millennials Search Customer Reviews Of Expert Services

More than half of all people in need of an expert service rely on online reviews.

According to online reviews statistics, 59% utilized online reviews to choose a doctor or an attorney.

Young people (age 18-35) are even more inclined to hire a professional based on online reviews. Just 19% of millennials will think about hiring an attorney without any.

Source: Thomson Reuters

Reviews Are The 3rd Most Influential Ranking Factor For Google's Local 3 Pack

Review signals (amount, variety, etc.) represent 15.44% of Google's algorithm for local ranking.

Google My Business signals, like distance and keywords account for 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking elements go for the local 3 pack.

Source: Moz

A Lone Business Review Can Lift Its Conversions By 10%

Online review statistics show user-generated content can do wonders in regards to conversions.

A single review can have a substantial impact on your business.

A hundred reviews can raise your conversion rates by as much as 37 percent. Two hundred can supply a mind-blowing 44% boost.

Source: RevLocal

70 Percent Of Consumers Prefer To Discover A Business Through Reviews And Posts, Instead Of Advertisements

Advertisements are all well and good, but it deserves attempting a different approach too. Reviews are without a doubt the best way to discover the truth about a product or service.

Source: Statuslabs

Favorable Reviews Motivate 68 Percent Of Consumers To Choose Local Businesses

Because the vast bulk of consumers check out reviews, you would want yours to be appealing to new customers? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

More Than Half Of Customers Won't Use A Service If It Has Less Than A 4 Star Score

This stat is one of numerous that show the significance of online scores. Now that news of client fulfillment travels this fast, keeping your customers delighted is more crucial than ever.

57% of consumers have actually searched for companies with more than 4 stars in 2018, which is up from 48% in 2017.

Additionally, 11 percent looked just for services with a perfect five star ranking.

Source: Brightlocal

A One Star Boost In Score Can Lead To A 5% To 9% Increase In Business Earnings

Businesses that treat customers well normally flourish, review websites help ensure of that.

Source: Statuslabs

30% Of Clients Feel Favorable To A Business Which Answers Online Reviews

Communicating with your consumers builds their trust. Even something as simple as responding to their reviews and remarks can make them feel appreciated.

As you may expect, customers who feel this way are happy to spend more cash with a company.

Source: Statuslabs

88% Of Americans Revealed That Product Reviews Were The Most Prominent Factor When Purchasing Home Electronics

Data reveal that reviews were more beneficial than TV ads at 37%, social media at 23% and display ads at 49%.

Source: Statista

70 Percent Of Consumers Need To Read At Least 4 Reviews Before They Can Rely On A Business

4 reviews may be too few. Many people check out a lot more reviews to get an idea of how the business is in fact doing. Do not depend on that fact alone.

Source: Brightlocal

More Than Four Negative Reviews About A Company Or Product May Reduce Sales By 70%

One negative review is enough for 35% of a website's visitors to choose not to purchase. Three negative reviews can cost a business 59% less sales.

Naturally, they can be compensated by the large variety of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

The Majority Of People Aged 25 To 34 Posted Reviews

According to Statista, the more youthful generations are apparently the more opinionated ones.

Source: Statista