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83 Percent Of Customers Don't Rely On Advertising
The conventional channels to reach customers aren't as prominent as they used to be. A lot of users who no longer trust ads pick to take note of clients' recommendations online.
Source: Statuslabs
67% Of Consumers Suggest Reviews Are A "Extremely Crucial" Factor When Picking A Solution Provider
When consumers have to select a solution provider, reviews have a massive influence on their decision.
Source: DemandGenReport
49% Of Consumers Consider The Number Of Online Reviews As A Vital Factor In Their Purchasing Decision
Customers value not only the quality or nature of the reviews, however they consider their number and recency also.
The share of customers, who take note of the variety of reviews is currently at 46 percent.
Source: Brightlocal
54% Of Americans Pay The Most Attention To The Average Star Rating Of A Local Company
The star score is the first thing customers see. Still, users focus on other aspects also, like the amount, recency, length, and belief of reviews. Each of these alone affects more than a third of USA consumers.
Source: Statista
64 Percent Of Americans Agree That User-generated Content (consumer Reviews) Enhanced Their Shopping Experience In 2017
30 percent of customers who check out customer reviews, agree that it increases their buying confidence.
Companies use the reviews to enhance their services and products.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
89% Of Buyers Prefer To Read Reviews On Their Cell Phones
Be it through an app or a mobile web browser, clients prefer to read reviews on their mobile devices.
Source: Statista
91% Of Businesses Think The Company's Star Rating Can Determine Whether They Win Or Lose A Potential Employee
The 86% of businesses doubt the integrity of online reviews. Nevertheless, they recognize the enormous impact user ratings have on their business. Unfavorable consumer or staff member reviews can affect 90% of job seekers.
Source: Career Arc
Software Application Reviews Impact Over 98% Of All Buyers
18 percent of software application purchasers consider reviews to be a necessary factor in the purchase process. Software application reviews have no effect whatsoever on just 2 percent of customers. Two thirds of them read more than 6 reviews to make up their mind and 14 percent of them read more than 20 reviews.
Source: Capterra
A One Star Boost In Score Can Cause A 5% To 9% Boost In Business Profits
Businesses that treat customers fairly generally prosper, review sites help make sure of that.
Source: Statuslabs
53% Of Customers Anticipate Businesses To Reply Within A Week To Unfavorable Reviews
Online review stats prove that 63% of client reviews remain without a response. That's regrettable, because those companies are losing clients that way.
Source: Review Trackers
90% Of Clients Require Less Than 10 Reviews To Form A Viewpoint About A Business
You know what individuals say about impressions, right?
Users get their impression of your businesses through reviews. Usually through less than 10 of them.
If you do not have reviews on your website, think about asking your visitors to write one.
Source: Martech Zone