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88% Of Americans Revealed That Product Reviews Were The Most Influential Factor When Purchasing Home Electronics
Data reveal that reviews were more helpful than TV ads at 37%, social media at 23% and display ads at 49%.
Source: Statista
53% Of Customers Anticipate Companies To Reply Within A Week To Negative Reviews
Online review stats reveal that 63% of client reviews remain without a reaction. That's regrettable, since those companies are losing customers that way.
Source: Review Trackers
90 Percent Of Consumers Require Less Than 10 Reviews To Form An Opinion About A Business
You understand what individuals state about first impressions?
Users get their impression of your businesses through reviews. Generally through less than 10 of them.
If you don't have reviews on your site, think about asking your visitors to compose one.
Source: Martech Zone
Almost All Consumers, Who Utilize Online Reviews, Read Them Very Early In The Purchasing Process
Let's say you want to purchase a brand-new car and there are several models which fit your criteria. How do you select the best one for you? Well, you read online reviews.
With the help of other customers, you quickly pick one that works for you. That's how favorable reviews convert consumers into customers.
Source: Consumer Affairs
United States Shoppers Regard "Product Performance" To Be The Most Helpful Info In Product Reviews
When people check out reviews, they concentrate on different aspects of the shopping experience. But according to online review stats, 60% of them are most interested in the item's performance.
Customer satisfaction, product quality and quality in time are the next couple of considerations for more than 50% of USA consumers.
Source: Statista
Online Item Reviews About An Item Can Amplify Its Conversion Rate By An Unprecedented 270%
User review statistics reveal the purchase likelihood for a product with 5 reviews is 270 percent higher than the exact same product without reviews.
Source: Spiegel Research Center
Software Application Reviews Influence Over 98% Of All Purchasers
18% of software application buyers consider reviews to be an important factor in the purchase process. Software application reviews have no impact whatsoever on just 2 percent of customers. Two thirds of them read more than 6 reviews to make up their mind and 14 percent of them read more than 20 reviews.
Source: Capterra
53 Percent Of Americans Consider Product Reviews And Scores As The Most Important Part Of Online Shopping.
Today's shoppers are wary and want the best bang for their buck. It's no wonder that they consider checking out reviews as a big part of the buying decision.
Source: Statista
The Typical Review Length Has Become 65% Much Shorter Since 2010
In the present day reviews are much shorter, easier, and more straight to the point. The length of a review in 2019 is similar to that of a tweet.
Source: Review Trackers
Over Half Of Shoppers Aged 25-34 Published Reviews
According to Statista, the younger generations are surprisingly the more vocal ones.
Source: Statista
89% Of Consumers Read A Companies Feedback To Reviews
Not only do the majority of customers check out the review replies, 30% of them highly value them. Practically 96% read the replies to their own reviews.
Source: Brightlocal