63.6 Percent Of Consumers Check Out Google To Read Reviews Of A Business

Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) last.

When it comes to trust, these online review stats reveal the general popularity of a site can just go so far.

Source: Review Trackers

89% Of Consumers Choose To Read Reviews On Their Mobile Phones

Be it by means of an app or a mobile web browser, people today prefer to read reviews on their mobile phones.

Source: Statista

89% Of Customers Review A Businesses Reactions To Reviews

Not only do a lot of individuals check out the review replies, 30% of them value them highly. Almost 96% read the replies to their own reviews.

Source: Brightlocal

Reviews Are The 3rd Most Influential Ranking Aspect For Google's Local 3 Pack

Review signals (quantity, variety, etc.) account for 15.44% of Google's algorithm for local ranking.

Just Google My Business signals, like proximity and keywords represent 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking aspects go for the local 3 pack.

Source: Moz

A Lone Business Review Can Raise Its Conversions By 10 Percent

Online review statistics show user-generated content can do miracles in regards to conversions.

A single review can have a substantial effect on your business.

A hundred reviews can increase your conversion rates by as much as 37%. Two hundred can provide an astonishing 44% increase.

Source: RevLocal

Customers Could Invest 31 Percent More With A Business That Has Great Reviews

Focus on this statistic. The more detailed other users explain your services or product, the more money you can charge and customer review stats reveal to us precisely just how much more.

Source: Martech Zone

71% Of Millennials Search Customer Reviews Of Expert Services

Over half of all individuals in need of a professional service rely on online reviews.

According to online reviews data, 59% utilized online reviews to pick a legal representative or a physician.

Younger people (age 18-35) are much more likely to hire a professional based on online reviews. Just 19% of millennials will consider hiring a lawyer without any.

Source: Thomson Reuters

53% Of Consumers Anticipate Businesses To Respond Within A Week To Unfavorable Reviews

Online review statistics clarify that 63% of consumer reviews go on without a reaction. That's regrettable, due to the fact that those companies are losing customers that way.

Source: Review Trackers

73 Percent Of Consumers Believe Client Reviews Are More Crucial Than Star And Number Scores

Online review stats make it clear individuals aren't satisfied with scores alone.

Written reviews make the stats appear more authentic which is what the prospective clients are looking for. Almost a 3rd of consumers say written reviews are the only function that makes them think the sites' reviews are pertinent and useful.

Source: Fan and Fuel

64% Of Americans Agree That User-generated Content (customer Reviews) Enhanced Their Shopping Experience In 2017

30% of customers who check out consumer reviews, concur that it increases their buying confidence.

Organizations use the reviews to enhance their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

The Majority Of Local Companies Have Approximately 39 Google Reviews

Individuals like to share their experience after they've visited a vendor. Online review trends show individuals choose to comment if they had a favorable experience, instead of a average or negative one.

Source: Brightlocal

30% Of Consumers Feel Positive About A Company Which Responds To Online Reviews

Keeping in touch with your clients builds their trust. Even something as basic as responding to their reviews and remarks can make them feel appreciated.

As you might expect, clients who feel this way are happy to spend more cash with a business.

Source: Statuslabs

Google Represents 57.5% Of All Reviews World Wide

Google is in the lead here, followed by Facebook as a far-off second.

These are the online reviews distribution rankings:

Google at 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others at 8.6%.

Source: Review Trackers

Software Application Reviews Impact Over 98% Of All Purchasers

18% of software application purchasers consider reviews to be an important factor in the purchase process. Software reviews have no impact whatsoever on just 2 percent of customers. Two-thirds of them read more than six reviews to decide and 14% of them read more than 20 reviews.

Source: Capterra

Facebook Reviews Impact More Than 50% Of Consumers' Purchasing Decisions

Facebook is currently the most popular social network which can also affect our purchasing decisions.

According to social reviews data, Facebook affects the majority of users' purchase choices.

Facebook reviews stats expose that 4 out of five users are most likely to trust a local business if it has positive reviews.

Source: RevLocal

Most Best Selling Products Have An Average Rating Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star rankings are suspicious. Someone always has a bit of a gripe. That's why it is unnatural to get perfect 5 star ratings. In some cases a lower rating actually helps your overall rating.

According to consumer rating stats, conversion rates start to reduce as ratings rise above 4.7.

Source: Spiegel Research Center