70% Of Customers Prefer To Find Out About A Business By Means Of Reviews And Articles, Instead Of Advertisements

Ads are all well and good, however it's worth attempting a different approach too. Reviews are by far the very best method to discover the truth about a product or service.

Source: Statuslabs

77% Of Clients Don't Rely On Reviews That Are Older Than Three Months

Consumers don't care how great your product or service was in the past. Part of why online reviews matter is due to the fact that they are relevant and fresh.

Customers understand businesses lose their touch all the time, which is why the majority of them find older reviews irrelevant.

It is for this reason that companies ought to be continuously asking for reviews.

Source: Statuslabs

30% Of Consumers Feel Positive About A Company Which Reacts To Online Reviews

Staying connected with your consumers creates trust. Even something as simple as reacting to their reviews and remarks can make them feel valued.

As you might expect, clients who feel this way are going to spend more money with a business.

Source: Statuslabs

64% Of Americans Concur That User-generated Content (consumer Reviews) Improved Their Shopping Experience In 2017

30 percent of customers who check out client reviews, concur that it increases their purchasing confidence.

Organizations use the reviews to improve their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

Reviews Are The 3rd Most Prominent Ranking Factor For Google's Local 3 Pack

Review signals (quantity, diversity, etc.) represent 15.44% of Google's algorithm for local ranking.

Just Google My Business signals, like distance and keywords account for 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking aspects go for the local 3 pack.

Source: Moz

A Solitary Business Review Can Raise Its Conversions By 10%

Online review statistics show user-generated material can do miracles in regards to conversions.

A single review can have an enormous influence on your business.

A hundred reviews can increase your conversion rates by as much as 37 percent. Two hundred can provide a mind-blowing 44% increase.

Source: RevLocal

88% Of Executives View Reputation Risk As A Top Business Problem

Reputation management stats show a company's reputation does not affect simply the customers. Prospective team members also look at ratings and take a look at reviews.

Source: Deloitte

71% Of Millennials Search Customer Reviews Of Professional Services

Over half of all individuals in need of an expert service turn to online reviews.

According to online reviews stats, 59% utilized online reviews to pick a lawyer or a physician.

Young people (age 18-35) are much more inclined to hire an expert based on online reviews. Just 19% of millennials will think about working with a legal representative without any.

Source: Thomson Reuters

83 Percent Of Consumers Don't Rely On Advertising

The traditional channels to reach customers aren't as prominent as they used to be. The majority of users who no longer trust ads choose to pay attention to consumers' suggestions online.

Source: Statuslabs

Almost All Customers, Who Utilize Online Reviews, Read Them Early In The Purchasing Process

Let's say you wish to buy a brand-new car and there are several models which fit your criteria. How do you select the best one for you? Well, you read online reviews.

With the help of other people, you quickly select a model that works for you. That's how favorable reviews transform customers into clients.

Source: Consumer Affairs

Half Of All Of The Millennial's "Always" Check Out Online Reviews For Businesses

More youthful people understand the worth of being informed. User-generated content has an unassailable influence on consumers.

They will understand what they've been missing out on if businesses stop to think about the power of consumer reviews over millennials. Older people are various though, just 6% of individuals aged 55 or older read reviews.

Source: Brightlocal

If It Has Less Than A 4 Star Ranking, More Than Half Of Consumers Won't Use A Business

This stat is among many that show the importance of online rankings. Now that news of customer satisfaction travels this fast, keeping your clients pleased is more important than ever.

57 percent of consumers have actually looked for companies with more than four stars in 2018, which is up from 48% in 2017.

Furthermore, 11% looked just for organizations with an ideal five star score.

Source: Brightlocal

Many Local Businesses Have Approximately 39 Google Reviews

People like to share their experience after they've gone to a vendor. Online review trends show people choose to comment if they had a positive experience, instead of a negative or mediocre one.

Source: Brightlocal

Only 6 Percent Of Customers Do Not Trust Client Reviews At All

According to customer review data, a massive 19 percent of consumers constantly rely on online reviews and never a make a purchase without checking out reviews.

Source: Statista

54% Of Americans Pay The Most Attention To The Typical Star Rating Of A Local Business

The star ranking is the first thing consumers see. Still, users pay attention to other elements also, like the quantity, recency, length, and belief of reviews. Each of these alone affects more than a third of American customers.

Source: Statista

Just 44% Of Local Businesses Have Actually Claimed Their Google My Business Listing

That's 56 percent of your competitors that aren't taking advantage of their listing.

While business listings on the significant review platforms are complimentary, a surprisingly low number of businesses really utilize them.

Although we now understand why customer reviews are so effective, the majority of businesses apparently do not.

Source: LsaInsider

91 Percent Of Millennials Rely On Online Reviews As Much As Friends And Family

Online review statistics place customers' reviews as the most credible source of recommendations. Online reviews normally bring the exact same weight as advice from loved ones.

Source: Brightlocal