86 Percent Of Consumers Would Think About Writing A Review For A Business

Your clients are your most important resource, and it's not just because of the cash they invest at your business. They will be prepared to share it if you provide them a good experience.

Source: Brightlocal

30% Of Clients Feel Favorable To A Business Which Reacts To Online Reviews

Corresponding with your customers establishes trust. Even something like responding to their reviews and comments can make them feel valued.

As you may expect, customers who feel this way are happy to invest more cash with a company.

Source: Statuslabs

71% Of Millennials Browse Consumer Reviews Of Professional Services

Over half of all people in need of an expert service turn to online reviews.

According to online reviews statistics, 59% used online reviews to choose a legal representative or a medical professional.

Younger people (age 18-35) are a lot more likely to work with an expert based upon online reviews. Just 19% of millennials will consider hiring an attorney without any.

Source: Thomson Reuters

Unfavorable Reviews Can Boost Conversion By Up To 85%

It sounds crazy, however negative reviews can be a positive driver for users to spend more time on your site. According to online review data, people devote more than five times as long on a website when they check out negative reviews.

When there are a mix of negatives and positives, more than two-thirds of users trust reviews more. If there aren't any negative ones, a frustrating 95% suspect censorship or faked reviews.

Source: Reevoo

If It Has Negative Reviews As Well, 52% Of Customers Trust An Item More

We already touched upon the positive and negative reviews and their impact on customers. Nevertheless, all products have their faults, it raises red flags that perhaps the reviews are fake if all of a products reviews are favorable. Customers expect to see some unfavorable reviews.

Source: Capterra

64 Percent Of Americans Agree That User-generated Content (client Reviews) Improved Their Shopping Experience In 2017

30% of customers who read client reviews, agree that it increases their purchasing confidence.

Businesses utilize the reviews to improve their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

83 Percent Of Clients Don't Trust Advertising

The traditional channels to reach customers aren't as prominent as they utilized to be. The majority of users who no longer trust advertisements select to pay attention to customers' suggestions online.

Source: Statuslabs

Only 6 Percent Of Consumers Don't Trust Client Reviews At All

According to customer review stats, a massive 19 percent of consumers always rely on online reviews and never a make a purchase without reading reviews.

Source: Statista

A One Star Increase In Rating Can Result In A 5% To 9% Increase In Business Revenue

Businesses that treat consumers well usually flourish, review websites help ensure of that.

Source: Statuslabs

Consumer Reviews On Products Are Relied On Almost 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the manufacturers' description. People trust other peoples opinions before they ever trust what the maker states. The reason, manufacturers' descriptions are generally advertisements.

Source: Martech Zone

83% Of All Younger Shoppers Were Asked To Give A Review Recently

Of those invited, 80% of consumers did give a review. Overall, businesses have asked 66% of all clients to submit a review on their company.

Source: Brightlocal