77% Of Clients Don't Rely On Reviews That Are Older Than Three Months

Consumers don't care how excellent your product or service was in the past. Since they are relevant and fresh, is part of why online reviews matter.

Customers know businesses lose their touch all the time, which is why most of them find older reviews unimportant.

It is for this reason that companies need to be continuously asking for reviews.

Source: Statuslabs

63.6 Percent Of Customers Go To Google To Look For Reviews Of A Business

Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) at the end.

When it comes to trust, these online review stats reveal the general popularity of a site can only go so far.

Source: Review Trackers

91% Of Businesses Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member

The 86% of businesses question the integrity of online reviews. However, they realize the massive effect user ratings have on their business. Undesirable client or staff member reviews can influence 90% of job seekers.

Source: Career Arc

Reviews Shared On Twitter Can Help Boost Online Sales By 6.46%

Online review statistics show that reviews shared on Twitter, do more to increase sales than those on any other social network.

Source: Yotpo

If They Were Asked, 77% Of Consumers Would Certainly Leave A Review

More than a 35% would leave a review to inform others about their customer experience and 24% would probably direct their review to the business itself.

Over a 26% would be willing to post a review to help other people with their decision making process.

Source: Podium

Consumers Checking Out Reviews On A Mobile Phone Are 127% Most Likely To Buy Than Desktop Users

Mobile users choose to get things done quicker. For that reason, buying choices are made rapidly.

Online reviews are obviously persuasive, yet marketers haven't necessarily come to value the power of them.

Source: Martech Zone

Reviews Are The Most Essential Part Of The Purchase Choice For Over 90% Of American Consumers

24% of US shoppers consider reviews as 'extremely influential'.

To highlight the importance of online reviews and rankings, did you understand that 81 percent of customers will pay more for a product with reviews and those same customers are likewise willing to accept slower shipping times for such products.

Source: Turntonetworks

88% Of Americans Claimed That Product Reviews Were The Most Influential Factor When Purchasing Home Electronic Devices

Statistics reveal that reviews were more helpful than TV ads at 37%, social media at 23% and display advertisements at 49%.

Source: Statista

53% Of Consumers Anticipate Businesses To Respond Within A Week To Unfavorable Reviews

Online review stats prove that 63% of consumer reviews stay without a response. That's too bad, since those businesses are losing consumers that way.

Source: Review Trackers

Software Reviews Impact Over 98% Of All Purchasers

18% of software application purchasers consider reviews to be a vital factor in the purchase procedure. Software application reviews have no effect whatsoever on just 2 percent of customers. Two-thirds of them read more than six reviews to decide and 14 percent of them read more than 20 reviews.

Source: Capterra

More Than Half Of Consumers Won't Use A Company If It Has Less Than A 4 Star Score

This stat is among many that show the importance of online scores. Now that news of client complete satisfaction travels this quick, keeping your customers happy is more crucial than ever.

57 percent of customers have searched for business with more than 4 stars in 2018, which is up from 48% in 2017.

11% looked only for services with a best five star score.

Source: Brightlocal

71% Of Millennials Browse Consumer Reviews Of Professional Services

Over half of all people in need of an expert service rely on online reviews.

According to online reviews statistics, 59% utilized online reviews to select a lawyer or a doctor.

Young people (age 18-35) are much more likely to hire a professional based upon online reviews. Only 19% of millennials will think about employing an attorney without any.

Source: Thomson Reuters

Fifty Percent Of All Millennial's "Constantly" Check Out Online Reviews For Businesses

More youthful people know the worth of being informed. User-generated material has an indisputable impact on customers.

They will realize what they've been missing out on if businesses stop to think about the power of customer reviews over millennials. Older people are different though, just 6% of people aged 55 or older check out reviews.

Source: Brightlocal

89% Of Clients Like To Read Reviews Using Their Cell Phones

Be it by means of an app or a mobile internet browser, people prefer to read reviews on their cell phones.

Source: Statista

Consumers Might Spend 31% More With A Business That Has Fantastic Reviews

Take notice of this statistic. The better other users explain your product or service, the more money you can charge and customer review stats show us precisely just how much more.

Source: Martech Zone

89% Of Customers Read A Businesses Feedback To Reviews

Not only do a lot of shoppers check out the review replies, 30% of them hold them in high regard. Nearly 96% read the reactions to their own reviews.

Source: Brightlocal