73% Of Consumers Believe Written Reviews Are More Vital Than Star And Number Rankings

Online review statistics make it clear individuals aren't pleased with ratings alone.

Consumer reviews make the statistics appear more authentic which is what the prospective consumers are looking for. Nearly a 3rd of customers state written reviews are the only feature that makes them believe the websites' reviews are beneficial and appropriate.

Source: Fan and Fuel

95% Of Unsatisfied Customers Will Go Back To A Business If A Business Takes Care Of Problems Rapidly And Effectively

Customers do not expect you to be perfect. They do anticipate you to deal with things when they go wrong. If there is absolutely nothing else a company can do to deal with a concern, a simple coupon can say "We're sorry" in a more appealing way.

Source: SocialMediaToday

Software Application Reviews Influence Over 98 Percent Of All Buyers

18% of software application buyers consider reviews to be a vital factor in the purchase process. Software application reviews have no effect whatsoever on just 2 percent of consumers. Two thirds of them read more than 6 reviews to make up their mind and 14 percent of them read more than 20 reviews.

Source: Capterra

More Than Half Of Clients Aged 25-34 Wrote Reviews

According to Statista, the younger generations are seemingly the more vocal ones.

Source: Statista

90% Of Users Need Less Than 10 Reviews To Form An Opinion About A Business

You understand what people say about very first impressions?

Users get their first impression of your businesses through reviews. Generally through less than 10 of them.

If you don't have reviews on your website, consider asking your visitors to compose one.

Source: Martech Zone

Reviews Published On Twitter Can Increase Sales By 6.46%

Online review stats show that reviews shared on Twitter, do more to grow sales than those on any other social media platform.

Source: Yotpo

Only 6% Of Customers Don't Trust Client Reviews At All

According to client review stats, a tremendous 19% of consumers always trust online reviews and never ever a make a purchase without reading reviews.

Source: Statista

A One Star Boost In Score Can Cause A 5% To 9% Boost In Business Profits

Businesses that treat consumers fairly generally succeed, review sites help ensure of that.

Source: Statuslabs

70 Percent Of Customers Need To Check Out At Least Four Reviews Before They Can Rely On A Business

4 reviews may be too few. Most people read many more reviews to get a better idea of how business is actually doing. Do not depend upon that figure alone.

Source: Brightlocal

When Purchasing Home Electronic Devices, 88% Of Americans Reported That Product Reviews Were The Most Prominent Factor

Statistics reveal that reviews were more effective than TV ads at 37%, social networks at 23% and display ads at 49%.

Source: Statista

15% Of People Do Not Trust Businesses With No Online Reviews

No trust implies no interactions. 15% of prospective clients won't even consider doing business with a business they can't discover opinions about.

Source: Statuslabs

Consumers Could Spend 31 Percent More With A Business That Has Excellent Reviews

Focus on this statistic. The better other users explain your product or service, the more money you can charge and customer review stats show us precisely just how much more.

Source: Martech Zone

83% Of Consumers Don't Rely On Advertising

The conventional channels to reach customers aren't as influential as they utilized to be. Most users who no longer trust advertisements select to focus on consumers' recommendations online.

Source: Statuslabs

53% Of Consumers Expect Businesses To Respond Within A Week To Unfavorable Reviews

Online review stats show that 63% of customer reviews go on without a reaction. That's regrettable, due to the fact that those companies are losing clients that way.

Source: Review Trackers