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89% Of Buyers Prefer To Read Reviews Using Their Smart Devices
Be it through an app or a mobile internet browser, people young and old choose to read reviews on their mobile devices.
Source: Statista
Facebook Reviews Impact More Than 50 Percent Of Consumers' Purchasing Decisions
Facebook is presently the most popular social media which can also affect our buying decisions.
According to social reviews data, Facebook affects the majority of users' purchase decisions.
Facebook reviews stats expose that 4 out of five users are more likely to rely on a local business if it has positive reviews.
Source: RevLocal
Reviews Shared On Twitter Can Grow Revenues By 6.46 Percent
Online review data reveal that reviews shared on Twitter, do more to boost sales than those on any other social media platform.
Source: Yotpo
70% Of Consumers Prefer To Learn About A Business By Means Of Short Articles And Reviews, Rather Than Advertisements
Ads are all well and good, but it's worth attempting a different approach also. Reviews are without a doubt the very best way to discover the truth about a product or service.
Source: Statuslabs
Reviews Are The Most Vital Part Of The Purchase Choice For Over 90% Of United States Customers
24% of US buyers consider reviews as 'extremely influential'.
To illustrate the significance of online reviews and rankings, did you understand that 81% of customers will pay more for an item with reviews and those same consumers are also going to accept slower shipping times for such products.
Source: Turntonetworks
The Average Review Length Has Gotten 65% Much Shorter Since 2010
Nowadays reviews are much shorter, easier, and more straight to the point. The word count of a review in 2019 is proportionate to that of a twitter tweet.
Source: Review Trackers
Customer Reviews On Items Are Relied On Practically 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the manufacturers' description. People trust other individuals viewpoints before they ever trust what the manufacturer states. The reason, manufacturers' descriptions are generally advertisements.
Source: Martech Zone
Favorable Reviews Encourage 68 Percent Of Customers To Choose Local Businesses
Given that the vast bulk of customers check out reviews, you would want yours to be inviting to brand-new clients, right? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
53 Percent Of Americans Consider Item Reviews And Ratings As The Most Essential Part Of The Online Shopping Experience In 2018.
Today's shoppers are wary and desire the best bang for their buck. It's no surprise that they consider reading reviews as a huge part of the purchasing decision.
Source: Statista
77% Of Consumers Do Not Trust Reviews That Are Older Than Three Months
Consumers don't care how great your service or product was in the past. Due to the fact that they are fresh and relevant, is part of why online reviews matter.
Consumers know businesses lose their touch all the time, which is why most of them find older reviews irrelevant.
It is for this reason that businesses ought to be continuously asking for reviews.
Source: Statuslabs
63.6 Percent Of Customers Check Out Google To Check For Reviews Of A Business
Thinking about the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) behind.
When it comes to trust, these online review stats reveal the basic popularity of a website can just go so far.
Source: Review Trackers
89% Of Consumers Browse A Companies Responses To Reviews
Not only do the majority of consumers read the review replies, 30% of them value them highly. Nearly 96% read the replies to their own reviews.
Source: Brightlocal
Customers Might Invest 31 Percent More With A Business That Has Fantastic Reviews
Take notice of this statistic. The more detailed other users explain your product and services, the more money you can charge and customer review stats reveal to us exactly just how much more.
Source: Martech Zone
A Lot Of Local Businesses Have An Average Of 39 Google Reviews
Individuals like to share their experience after they have visited a supplier. Online review trends show individuals prefer to comment if they had a favorable experience, rather than a negative or mediocre one.
Source: Brightlocal
60% Of Consumers Check Out Blog And Social Media Reviews On Their Cell Phones Prior To Shopping
In-store shopping is affected considerably by blogs and reviews on social networks. With males being twice as likely to be influenced than ladies.
Reviews and score data show individuals value the opinion of peers more than any other content.
Source: Collective Bias
53% Of Consumers Anticipate Businesses To Answer Back Within A Week To Negative Reviews
Online review stats clarify that 63% of client reviews remain without a reaction. That's too bad, since those businesses are losing customers that way.
Source: Review Trackers