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83% Of All Younger Clients Were Asked To Give A Review Recently
Of those invited, 80% of clients did post a review. In general, businesses have actually asked 66% of all customers to submit a review on their company.
Source: Brightlocal
77% Of Clients Do Not Rely On Reviews That Are Older Than Three Months
Consumers don't care how excellent your product or service was in the past. Part of why online reviews matter is since they are fresh and relevant.
Customers know businesses lose their touch all the time, which is why the majority of them consider older reviews irrelevant.
It is for this reason that companies need to be continuously requesting reviews.
Source: Statuslabs
98% Of Yelp's Site Visitors Purchased From A Business They Found On The Website
Normally, 142 million consumers visit Yelp every month. This is as great a time as any if you haven't claimed your totally free Yelp business page.
Source: RevLocal
91% Of Companies Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Team Member
The 86% of businesses doubt the integrity of online reviews. Nevertheless, they recognize the enormous impact user scores have on their business. Unfavorable consumer or employee reviews can affect 90% of job seekers.
Source: Career Arc
91% Of Millennials Trust Online Reviews As Much As Family And Friends
Online review stats position clients' reviews as the most reliable source of recommendations. Online reviews generally bring the exact same weight as advice from friends and family.
Source: Brightlocal
52% Of Consumers Rely On A Product More If It Has Negative Reviews As Well
We already touched upon the negative and positive reviews and their impact on customers. However, all products have their faults, it raises red flags that maybe the reviews are fake if all of a products reviews are positive. People expect to see some unfavorable reviews.
Source: Capterra
Almost All Consumers, Who Utilize Online Reviews, Read Them Early On In The Purchasing Process
Let's say you want to purchase a brand-new automobile and there are a number of models which fit your requirements. How do you select the very best one for you? Well, you read online reviews.
With the help of other customers, you quickly decide on a model that works for you. That's how favorable reviews transform consumers into clients.
Source: Consumer Affairs
83% Of Consumers Do Not Rely On Advertising
The standard channels to reach customers aren't as prominent as they used to be. Most users who no longer trust advertisements pick to take note of customers' suggestions online.
Source: Statuslabs
Consumers Might Invest 31 Percent More With A Business That Has Terrific Reviews
Take note of this fact. The better other users explain your service or product, the more money you can charge and customer review stats show us precisely just how much more.
Source: Martech Zone
63.6 Percent Of Consumers Go To Google To Read Reviews Of A Business
Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) at the end.
These online review stats reveal the general appeal of a site can only presume when it pertains to trust.
Source: Review Trackers
67% Of Consumers Say Reviews Are A "Very Crucial" Factor When Choosing A Solution Provider
Reviews have a massive impact on their decision when consumers have to select a solution provider.
Source: DemandGenReport