95 Percent Of Travelers Read Online Reviews Prior To Booking Travel Related Services

Leisure and business tourists alike read reviews to form an opinion. Business tourists check out an average of 5 reviews vs. 6-7 for leisure travelers.

Source: Trust You

Only 6 Percent Of Customers Do Not Rely On Consumer Reviews At All

According to consumer review stats, a tremendous 19 percent of consumers always rely on online reviews and never ever a make a purchase without reading reviews.

Source: Statista

77% Of Customers Do Not Rely On Reviews That Are Older Than Three Months

Clients don't care how great your service or product was in the past. Since they are fresh and relevant, is part of why online reviews matter.

Consumers understand businesses lose their touch all the time, which is why the majority of them consider older reviews irrelevant.

It is for this reason that companies need to be continuously requesting reviews.

Source: Statuslabs

If A Company Deals With Issues Rapidly And Efficiently, 95% Of Disappointed Consumers Will Go Back To A Company

Customers don't anticipate you to be perfect. When things go wrong, they do expect you to take care of things. If there is absolutely nothing else a business can do to fix a concern, a simple coupon can say "We are sorry" in a more attractive way.

Source: SocialMediaToday

91% Of Businesses Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Potential Employee

The 86% of companies question the integrity of online reviews. Nonetheless, they realize the enormous impact user ratings have on their business. Unfavorable customer or staff member reviews can affect 90% of job seekers.

Source: Career Arc

Reviews Posted On Twitter Can Grow Sales By 6.46 Percent

Online review statistics reveal that reviews shared on Twitter, do more to increase sales than those on any other social media platform.

Source: Yotpo

88% Of Americans Declared That Product Reviews Were The Most Influential Factor When Buying Home Electronics

Data reveal that reviews were more helpful than TV ads at 37%, social media at 23% and display advertisements at 49%.

Source: Statista

54% Of Americans Pay The Most Attention To The Average Star Ranking Of A Local Organization

The star rating is the first thing consumers see. Still, users pay attention to other aspects too, like the quantity, recency, length, and belief of reviews. Each of these alone affects more than a third of USA customers.

Source: Statista

83% Of Customers Do Not Rely On Advertising

The traditional channels to reach clients aren't as prominent as they utilized to be. The majority of users who no longer trust advertisements pick to focus on consumers' recommendations online.

Source: Statuslabs

The Typical Review Length Has Gotten 65% Shorter Since 2010

In recent years reviews are much shorter, easier, and more straight to the point. The length of a review in 2019 is equivalent to that of a tweet.

Source: Review Trackers

The Majority Of Consumers Aged 25 To 34 Posted Reviews

According to Statista, the more youthful generations are plainly the more vocal ones.

Source: Statista

53% Of Customers Expect Companies To Answer Back Within A Week To Unfavorable Reviews

Online review stats prove that 63% of client reviews remain without a reaction. That's too bad, due to the fact that those businesses are losing consumers that way.

Source: Review Trackers

72 Percent Of Customers Won't Take Action Before They Read Some Reviews

Regardless of how captivating your marketing is, you still need customer reviews. There's no skirting around it. Consumers are still willing to hear you out, however they rely on other people more.

Source: My Testimonial Engine

53 Percent Of Americans Consider Item Reviews And Scores As The Most Vital Part Of The Online Shopping Experience In 2018.

Today's shoppers are wary and desire the very best bang for their dollar. It's not surprising that that they consider reading reviews as a big part of the purchasing decision.

Source: Statista

Facebook Reviews Impact More Than 50% Of Consumers' Buying Decisions

Facebook is presently the most popular social media which can also influence our purchasing decisions.

According to social reviews data, Facebook affects the majority of users' purchase decisions.

If it has positive reviews, Facebook reviews statistics expose that 4 out of 5 users are more likely to rely on a local business.

Source: RevLocal

89% Of Customers Prefer To Read Reviews Using Their Smart Devices

Be it through an app or a mobile browser, clients prefer to read reviews on their phones.

Source: Statista