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49 Percent Of Customers Consider The Quantity Of Online Reviews As A Vital Factor In Their Purchasing Decision
Customers value not only the quality or nature of the reviews, but they consider their number and recency also.
The share of customers, who take notice of the number of reviews is currently at 46 percent.
Source: Brightlocal
98 Percent Of Yelp's Website Visitors Purchased From A Business They Found On The Website
Typically, 142 million customers check out Yelp monthly. This is as good a time as any if you haven't claimed your free Yelp business page.
Source: RevLocal
Just 6% Of Customers Do Not Trust Client Reviews At All
According to customer review data, a whopping 19% of customers always rely on online reviews and never a make a purchase without reading reviews initially.
Source: Statista
Online Item Reviews About An Item Can Increase Its Conversion Rate By More Than 270%
User review statistics show the purchase likelihood for an item with five reviews is 270% higher than the same item without reviews.
Source: Spiegel Research Center
Consumer Reviews On Products Are Relied On Almost 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the manufacturers' description. Individuals trust other peoples opinions before they ever trust what the producer states. The reason, makers' descriptions are basically ads.
Source: Martech Zone
If They Were Asked, 77% Of Consumers Would Post A Review
More than a 35% would do it to educate others about their client encounter and 24% would undoubtedly direct their review to the business itself.
Over a 26% would want to post a review to assist other individuals with their decision making process.
Source: Podium
67% Of Consumers Suggest Reviews Are A "Very Important" Factor When Choosing A Service Provider
Reviews have an enormous impact on their decision when customers have to choose a solution provider.
Source: DemandGenReport
Almost All Customers, Who Utilize Online Reviews, Read Them Early In The Purchasing Process
Let's say you wish to buy a brand-new vehicle and there are a number of models which fit your criteria. How do you select the best one for you? Well, you read the reviews.
With the help of other consumers, you quickly choose one that works for you. That's how favorable reviews transform customers into clients.
Source: Consumer Affairs
64 Percent Of Americans Concur That User-generated Content (client Reviews) Enhanced Their Shopping Experience In 2017
30 percent of consumers who check out customer reviews, agree that it increases their purchasing confidence.
Companies use the reviews to enhance their services and products.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
Only 44% Of Local Companies Have Claimed Their Google My Business Listing
That's 56 percent of your competitors that aren't benefiting from their listing.
While business listings on the major review platforms are free, a remarkably low number of companies actually use them.
Although we now know why client reviews are so effective, most businesses apparently don't.
Source: LsaInsider
Positive Reviews Motivate 68% Of Consumers To Use A Local Business
Because the vast bulk of customers read reviews, you'd want yours to be appealing to new consumers? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
Reviews Are The Third Most Influential Ranking Element For Google's Local 3 Pack
Review signals (amount, variety, and so on) account for 15.44% of Google's algorithm for local ranking.
Google My Business signals, like distance and keywords account for 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking elements go for the local 3 pack.
Source: Moz
89% Of Customers Like To Read Reviews Using Their Mobile Phones
Be it by means of an app or a mobile browser, clients prefer to read reviews on their cell phones.
Source: Statista