15% Of Users Do Not Trust Businesses Without Having Online Reviews

No trust implies no interactions. 15% of potential customers will not even think about doing business with a company they can't discover viewpoints about.

Source: Statuslabs

Favorable Reviews Encourage 68 Percent Of Customers To Choose Local Businesses

Given that the huge bulk of customers check out reviews, you would want yours to be inviting to new consumers, right? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

US Consumers Consider "Product Performance" To Be The Most Valuable Information In Product Reviews

When individuals read reviews, they concentrate on various elements of the shopping experience. However according to online review stats, 60% of them are most interested in the item's performance.

Client satisfaction, product quality and quality with time are the next few factors to consider for more than 50% of US clients.

Source: Statista

64% Of Americans Agree That User-generated Content (customer Reviews) Enhanced Their Shopping Experience In 2017

30% of consumers who read client reviews, agree that it increases their buying confidence.

Companies use the reviews to improve their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

Google Accounts For 57.5 Percent Of All Reviews All Over The World

As can be anticipated, Google is in the lead, followed by Facebook, TripAdvisor and others.

These are the online reviews distribution rankings:

Google at 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others at 8.6%.

Source: Review Trackers

77% Of Individuals Do Not Trust Reviews That Are Older Than 3 Months

Consumers don't care how good your service or product was in the past. Since they are fresh and relevant, is part of why online reviews matter.

Customers understand businesses lose their touch all the time, which is why most of them find older reviews irrelevant.

It is for this reason that companies ought to be constantly requesting reviews.

Source: Statuslabs

82 Percent Of Customers Check Out Review Sites Due To The Fact That They Want To Buy A Service Or A Product And Want To Get The Facts About Business Product Or Services.

Review sites are places that customers go to get the truth about a product, service or business . Due to the fact that they have actually currently formed a buying decision, users come. The bulk of them (89 percent) purchase within a week of their visit. And 29 percent do so within 24 hours.

Source: RevLocal

Over Half Of Individuals Aged 25-34 Gave Reviews

According to Statista, the younger generations are purportedly the more vocal ones.

Source: Statista

More Than Four Negative Reviews About A Company Or Service May Reduce Sales By 70 Percent

One negative review is enough for 35 percent of a website's visitors to decide not to buy. Three negative reviews can cost a business 59% less sales.

Obviously, they can be compensated by the sheer number of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

Half Of All Millennial's "Always" Read Online Reviews For Companies

More youthful people understand the value of being informed. User-generated content has an indisputable effect on consumers.

If businesses stop to consider the power of customer reviews over millennials, they will recognize what they've been losing out on. Older individuals are various though, only 6% of individuals aged 55 or older check out reviews.

Source: Brightlocal

86 Percent Of Customers Would Consider Writing A Review For A Business

Your clients are your most important resource, and it's not just because of the money they spend at your business. They will be ready to share it if you offer them an excellent experience.

Source: Brightlocal

Customers Might Spend 31 Percent More With A Business That Has Excellent Reviews

Pay attention to this fact. The better other users explain your service or product, the more cash you can charge and customer review statistics reveal to us exactly how much more.

Source: Martech Zone

Visitors Checking Out Reviews On A Mobile Device Are 127% Most Likely To Make A Purchase Than Desktop Users

Mobile users prefer to get things done much faster. Buying decisions are made quickly.

Online reviews are clearly convincing, yet marketers have not always come to appreciate the power of them.

Source: Martech Zone

Many Local Businesses Have An Average Of 39 Google Reviews

People like to share their experience after they've gone to a vendor. Online review trends show individuals prefer to comment if they had a favorable experience, rather than a average or negative one.

Source: Brightlocal

If It Has Less Than A 4 Star Score, More Than Half Of Consumers Won't Use A Service

This stat is one of lots of that illustrate the significance of online ratings. Now that news of consumer fulfillment travels this quick, keeping your consumers pleased is more crucial than ever.

57% of customers have looked for business with more than four stars in 2018, which is up from 48 percent in 2017.

Additionally, 11 percent looked just for services with a best five star rating.

Source: Brightlocal

70 Percent Of Consumers Need To Read At Least 4 Reviews Before They Can Rely On A Business

4 reviews may be too few. Many people read many more reviews to get an idea of how the business is really doing. Don't depend on that fact alone.

Source: Brightlocal

Online Item Reviews About A Product Can Boost Its Conversion Rate By A Whopping 270 Percent

User review stats show the purchase likelihood for a product with five reviews is 270% higher than the exact same product without reviews.

Source: Spiegel Research Center