Clients Could Spend 31% More With A Business That Has Terrific Reviews

Pay attention to this statistic. The better other users explain your service or product, the more money you can charge and consumer review statistics reveal to us precisely how much more.

Source: Martech Zone

53% Of Customers Anticipate Businesses To Respond Within A Week To Negative Reviews

Online review stats clarify that 63% of client reviews go on without a response. That's regrettable, since those businesses are losing consumers that way.

Source: Review Trackers

73 Percent Of Customers Think Customer Reviews Are More Vital Than Star And Number Ratings

Online review statistics make it clear individuals aren't pleased with ratings alone.

Client reviews make the statistics appear more genuine which is what the potential clients are searching for. Almost a 3rd of customers say composed reviews are the only function that makes them believe the sites' reviews are helpful and appropriate.

Source: Fan and Fuel

30% Of Consumers Feel Favorable To A Business Which Answers Online Reviews

Communicating with your clients develops trust. Even something easy like reacting to their reviews and remarks can make them feel valued.

As you may anticipate, customers who feel this way are happy to invest more cash with a business.

Source: Statuslabs

95% Of Travelers Check Out Online Reviews Prior To Booking Travel Services

Leisure and business tourists alike check out reviews to form a viewpoint. Business travelers read an average of 5 reviews vs. 6-7 for leisure tourists. 59percent of all tourists report that they read reviews 'always' or 'very often'.

Source: Trust You

US Buyers View "Product Performance" To Be The Most Helpful Information In Product Reviews

When individuals check out reviews, they focus on different elements of the shopping experience. However according to online review statistics, 60% of them are most interested in the item's performance.

Client satisfaction, product quality and quality with time are the next couple of factors to consider for more than 50% of American clients.

Source: Statista

88% Of Americans Stated That Product Reviews Were The Most Prominent Factor When Purchasing Home Electronic Devices

Statistics reveal that reviews were more beneficial than TV advertisements at 37%, social media at 23% and display ads at 49%.

Source: Statista

54% Of Americans Pay The Most Attention To The Average Star Rating Of A Local Organization

The star ranking is the first thing consumers see. Still, users focus on other factors too, like the amount, recency, length, and sentiment of reviews. Each of these alone affects more than a 3rd of United States customers.

Source: Statista

If It Has Unfavorable Reviews As Well, 52% Of Consumers Trust A Product More

We already discussed the negative and positive reviews and their impact on consumers. However, all products have their faults, if all of a products reviews are positive, it raises red flags that perhaps the reviews are phony. Consumers anticipate to see some negative reviews.

Source: Capterra

49% Of Consumers Consider The Quantity Of Online Reviews As An Important Factor In Their Purchasing Decision

Consumers value not just the quality or nature of the reviews, however they consider their number and recency too.

The share of consumers, who take notice of the number of reviews is currently at 46%.

Source: Brightlocal

64% Of Americans Concur That User-generated Content (consumer Reviews) Enhanced Their Shopping Experience In 2017

30 percent of customers who check out client reviews, agree that it increases their purchasing confidence.

Businesses use the reviews to improve their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

53 Percent Of Americans Consider Item Reviews And Rankings As The Most Essential Part Of Online Shopping.

Today's consumers are wary and want the very best bang for their buck. It's not surprising that that they consider reading reviews as a big part of the purchasing decision.

Source: Statista

67% Of Consumers Admit Reviews Are A "Extremely Crucial" Factor When Selecting A Service Provider

When clients need to choose a service provider, reviews have an enormous effect on their decision.

Source: DemandGenReport

83% Of All Younger Customers Were Asked To Give A Review Recently

Of those invited, 80% of clients did submit a review. In general, companies have asked 66% of all clients to leave a review on their business.

Source: Brightlocal

15 Percent Of Customers Do Not Trust Businesses Without Online Reviews

No trust means no interactions. 15% of possible customers won't even consider doing business with a company they can't discover opinions about.

Source: Statuslabs

Only 44% Of Local Companies Have Actually Claimed Their Google My Business Listing

That's 56 percent of your competitors that aren't benefiting from their listing.

While business listings on the significant review platforms are free, a remarkably low number of companies really make use of them.

Although we now understand why customer reviews are so effective, a lot of businesses apparently don't.

Source: LsaInsider

70 Percent Of Customers Prefer To Discover A Business Via Reviews And Short Articles, Instead Of Advertisements

Advertisements are all well and good, but it's worth trying a different approach also. Reviews are without a doubt the best way to discover the truth about a product or service.

Source: Statuslabs