95 Percent Of Travelers Check Out Online Reviews Prior To Reserving Travel Related Services

Leisure and business travelers alike check out reviews to form a viewpoint. Business tourists read an average of 5 reviews vs. 6-7 for leisure travelers.

Source: Trust You

63.6% Of Consumers Go To Google To Look For Reviews Of A Business

Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) at the end.

When it comes to trust, these online review stats show the basic popularity of a website can just go so far.

Source: Review Trackers

USA Consumers Consider "Product Performance" To Be The Most Valuable Info In Product Reviews

When individuals check out reviews, they concentrate on various aspects of the shopping experience. But according to online review stats, 60% of them are most thinking about the item's performance.

Client satisfaction, product quality and quality with time are the next couple of considerations for more than 50% of American consumers.

Source: Statista

Over Half Of Consumers Aged 25-34 Wrote Reviews

According to Statista, the younger generations are apparently the more opinionated ones.

Source: Statista

Unfavorable Reviews Can Increase Conversion By Up To 85 Percent

It sounds insane, but negative reviews can be a positive factor for users to spend more time on your website. According to online review stats, individuals devote more than 5 times as long on a website when they check out negative reviews.

When there are a mix of negatives and positives, more than two-thirds of users trust reviews more. A frustrating 95% suspect censorship or fabricated reviews if there aren't any negative ones.

Source: Reevoo

89% Of Clients Browse A Businesses Replies To Reviews

Not only do most shoppers read the review replies, 30% of them highly value them. Almost 96% read the responses to their own reviews.

Source: Brightlocal

95% Of Unsatisfied Consumers Will Go Back To A Business If A Business Makes An Effort To Resolve Problems Rapidly And Effectively

Consumers don't expect you to be perfect. When things go wrong, they do anticipate you to deal with things. If there is nothing else a company can do to solve a problem, a simple coupon can say "We are sorry" in a more enticing way.

Source: SocialMediaToday

Online Reviews Impact 67.7% Of Consumer Purchasing Decisions

More than two thirds of buyers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

Only 6% Of Consumers Don't Trust Client Reviews At All

According to consumer review data, a massive 19 percent of consumers always trust online reviews and never a make a purchase without reading reviews.

Source: Statista

Consumers Might Invest 31 Percent More With A Business That Has Great Reviews

Focus on this statistic. The more detailed other users explain your product or service, the more money you can charge and consumer review stats show us precisely how much more.

Source: Martech Zone

The Typical Review Length Has Gotten 65% Much Shorter Since 2010

Presently reviews are shorter, easier, and more straight to the point. The length of a review in 2019 is proportionate to that of a tweet.

Source: Review Trackers

Almost All Consumers, Who Utilize Online Reviews, Read Them Very Early In The Purchasing Process

Let's say you want to purchase a new car and there are a number of models which fit your requirements. How do you pick the very best one for you? Well, you read online reviews.

With the help of other customers, you manage to select one that works for you. That's how positive reviews convert customers into consumers.

Source: Consumer Affairs

If It Has Less Than A 4 Star Score, More Than Half Of Customers Won't Utilize A Service

This stat is one of numerous that highlight the significance of online ratings. Now that news of consumer satisfaction travels this quick, keeping your clients pleased is more crucial than ever.

57 percent of consumers have searched for business with more than four stars in 2018, which is up from 48% in 2017.

Furthermore, 11% looked only for businesses with an ideal five star score.

Source: Brightlocal

53% Of Americans Consider Product Reviews And Ratings As The Most Vital Part Of The Online Shopping Experience In 2018.

Today's consumers are wary and want the very best bang for their dollar. It's no wonder that they consider checking out reviews as a big part of the purchasing decision.

Source: Statista

90 Percent Of Users Need Less Than 10 Reviews To Form A Viewpoint About A Business

You understand what people say about first impressions, right?

Users get their first impression of your businesses through reviews. Usually through less than 10 of them.

Think about asking your visitors to compose one if you do not have reviews on your website.

Source: Martech Zone