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Reviews Posted On Twitter Can Help Improve Revenues By 6.46 Percent
Online review stats reveal that reviews shared on Twitter, do more to boost sales than those on any other social network.
Source: Yotpo
Google Represents 57.5 Percent Of All Reviews Across The Globe
Google is in the lead here, followed by Facebook as a far-off second.
Here's the online reviews circulation rankings:
Google with 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others with 8.6%.
Source: Review Trackers
A Lot Of Best-selling Items Have An Average Score Of 4.2 To 4.7
You can't make everybody pleased, which is why perfect 5 star scores are suspicious. Somebody always has a little a gripe. That's why it is unnatural to get perfect 5 star scores. In some cases a lower rating really helps your overall rating.
According to client rating stats, conversion rates begin to decrease as ratings rise above 4.7.
Source: Spiegel Research Center
Over Half Of Clients Aged 25-34 Wrote Reviews
According to Statista, the more youthful generations are apparently the more opinionated ones.
Source: Statista
49 Percent Of Customers Consider The Number Of Online Reviews As An Important Factor In Their Purchasing Decision
Consumers value not just the quality or nature of the reviews, but they consider their number and recency as well.
The share of consumers, who take notice of the number of reviews is currently at 46%.
Source: Brightlocal
95% Of Dissatisfied Customers Will Return To A Business If A Company Deals With Issues Quickly And Effectively
Customers do not anticipate you to be perfect. When things go wrong, they do expect you to resolve things. If there is nothing else a business can do to resolve an issue, a simple coupon can say "We're sorry" in a more attractive way.
Source: SocialMediaToday
67% Of Customers Claim Reviews Are A "Very Important" Factor When Choosing A Solution Provider
When clients have to pick a service provider, reviews have an enormous impact on their decision.
Source: DemandGenReport
Favorable Reviews Encourage 68% Of Consumers To Use Local Businesses
Considering that the large majority of consumers read reviews, you'd want yours to be appealing to brand-new customers? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
73 Percent Of Consumers Think Customer Reviews Are More Crucial Than Star And Number Rankings
Online review statistics make it clear individuals aren't pleased with ratings alone.
Customer reviews make the statistics appear more genuine which is what the prospective customers are searching for. Almost a third of customers state written reviews are the only function that makes them believe the websites' reviews are pertinent and helpful.
Source: Fan and Fuel
30% Of Clients Feel Positive About A Company Which Reacts To Online Reviews
Corresponding with your consumers develops trust. Even something as simple as responding to their reviews and remarks can make them feel appreciated.
As you might anticipate, customers who feel this way are happy to spend more money with a company.
Source: Statuslabs
90 Percent Of Consumers Need Less Than 10 Reviews To Form A Viewpoint About A Business
You know what individuals say about very first impressions?
Users get their first impression of your businesses through reviews. Typically through less than 10 of them.
If you don't have reviews on your site, consider asking your visitors to compose one.
Source: Martech Zone