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83% Of All Young People Were Asked To Post A Review Recently
Of those invited, 80% of customers did leave a review. Overall, businesses have asked 66% of all clients to post a review on their company.
Source: Brightlocal
77% Of Consumers Would Likely Submit A Review If They Were Asked
More than a 35% would do it to educate others about their customer encounter and 24% would rather direct their review to the company itself.
Over a 26% would want to give a review to help other individuals with their choice making process.
Source: Podium
89% Of Clients Want To Read Reviews Using Their Mobile Devices
Be it by means of an app or a mobile internet browser, customers choose to read reviews on their smart phones.
Source: Statista
98% Of Yelp's Website Visitors Purchased From A Business They Found On The Website
Typically, 142 million consumers check out Yelp on a monthly basis. If you haven't declared your complimentary Yelp business page, this is as excellent a time as any.
Source: RevLocal
61 Percent Of Local Businesses Have A Typical Score Of 4 Or 5 Stars
Overall 2 out of 3 companies have excellent and outstanding rankings. Only 5% of businesses have a ranking listed below three stars.
Source: Brightlocal
70% Of Customers Choose To Learn About A Business By Means Of Reviews And Short Articles, Rather Than Ads
Ads are all well and good, but it's worth trying a different approach too. Reviews are without a doubt the very best way to find the truth about a product or service.
Source: Statuslabs
88% Of Executives Judge Reputation Risk As A Leading Business Issue
Reputation management statistics suggest a company's reputation doesn't impact simply the clients. Potential employees also take a look at rankings and take a look at reviews.
Source: Deloitte
A Lot Of Best-selling Items Have An Average Ranking Of 4.2 To 4.7
You can't make everybody happy, which is why perfect 5 star ratings are suspicious. That's why it is unnatural to get perfect 5 star rankings.
According to consumer rating statistics, conversion rates start to reduce as ratings rise above 4.7.
Source: Spiegel Research Center
86 Percent Of Consumers Would Consider Writing A Review For A Business
Your customers are your most important resource, and it's not only because of the cash they invest at your business. They will be prepared to share it if you provide them a great experience.
Source: Brightlocal
More Than 4 Negative Reviews About A Company Or Product Might Decrease Sales By 70 Percent
One negative review suffices for 35% of a site's visitors to choose not to purchase. 3 negative reviews can cost a business 59 percent less sales.
Obviously, they can be compensated by the sheer variety of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
Google Accounts For 57.5% Of All Reviews World Wide
Google is the clear winner as far as circulation goes, but they are not the only ones in the game.
Here's the online reviews circulation rankings:
Google at 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others with 8.6%.
Source: Review Trackers
77% Of Customers Don't Rely On Reviews That Are Older Than 3 Months
Consumers don't care how excellent your product or service was in the past. Part of why online reviews matter is because they are relevant and fresh.
Consumers understand businesses lose their touch all the time, which is why most of them find older reviews irrelevant.
It is for this reason that businesses ought to be continuously asking for reviews.
Source: Statuslabs
Facebook Reviews Impact More Than 50% Of Consumers' Buying Decisions
Facebook is currently the most popular social media which can likewise influence our buying decisions.
According to social media reviews stats, Facebook affects more than half of users' purchase choices.
Facebook reviews statistics expose that 4 out of 5 users are more likely to rely on a local business if it has positive reviews.
Source: RevLocal
63.6 Percent Of Consumers Check Out Google To Read Reviews Of A Business
Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) last.
When it comes to trust, these online review stats show the general popularity of a site can just go so far.
Source: Review Trackers
95% Of Travelers Read Online Reviews Prior To Booking Travel Related Services
Leisure and business travelers alike check out reviews to form an opinion. Business tourists read an average of 5 reviews vs. 6-7 for leisure tourists. 59% of all tourists report that they read reviews 'always' or 'really frequently'.
Source: Trust You
When Purchasing Home Electronics, 88% Of Americans Reported That Product Reviews Were The Most Prominent Factor
Stats reveal that reviews were more beneficial than TV ads at 37%, social networks at 23% and display ads at 49%.
Source: Statista