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Most Popular Products Have A Typical Ranking Of 4.2 To 4.7
You can't make everyone happy, which is why perfect 5 star scores are suspicious. That's why it is abnormal to get perfect 5 star scores.
According to client rating stats, conversion rates start to decrease as ratings rise above 4.7.
Source: Spiegel Research Center
98% Of Yelp's Website Visitors Purchased From A Business They Found On The Website
Usually, 142 million consumers go to Yelp monthly. This is as great a time as any if you have not declared your totally free Yelp business page.
Source: RevLocal
Reviews Posted On Twitter Can Boost Revenues By 6.46 Percent
Online review data reveal that reviews shared on Twitter, do more to boost sales than those on any other social media platform.
Source: Yotpo
Consumers Checking Out Reviews On A Mobile Device Are 127% Most Likely To Buy Than Desktop Users
Mobile users choose to get things done much faster. Purchasing choices are made quickly.
Online reviews are certainly convincing, yet marketers have not necessarily come to appreciate the power of them.
Source: Martech Zone
United States Consumers View "Product Performance" To Be The Most Valuable Information In Product Reviews
They focus on different aspects of the shopping experience when individuals read reviews. However according to online review stats, 60% of them are most thinking about the product's performance.
Client satisfaction, product quality and quality in time are the next couple of considerations for more than 50% of US clients.
Source: Statista
70% Of Customers Need To Check Out At Least Four Reviews Before They Can Rely On A Business
Four reviews may be too few. Most people read a lot more reviews to get an idea of how the business is actually doing. Don't depend upon that statistic alone.
Source: Brightlocal
77% Of Individuals Do Not Rely On Reviews That Are Older Than 3 Months
Clients don't care how excellent your service or product was in the past. Part of why online reviews matter is since they are relevant and fresh.
Customers understand businesses lose their touch all the time, which is why the majority of them regard older reviews unimportant.
It is for this reason that businesses need to be continuously asking for reviews.
Source: Statuslabs
If A Business Takes Care Of Issues Quickly And Efficiently, 95% Of Unsatisfied Consumers Will Return To A Company
Consumers don't anticipate you to be perfect. When things go wrong, they do expect you to fix things. If there is nothing else a company can do to fix a concern, a simple coupon can say "We're sorry" in a more appealing way.
Source: SocialMediaToday
89% Of Buyers Want To Read Reviews On Their Smartphones
Be it via an app or a mobile web browser, people today choose to read reviews on their smart phones.
Source: Statista
70 Percent Of Consumers Prefer To Find Out About A Business By Means Of Articles And Reviews, Instead Of Advertisements
Advertisements are all well and good, however it's worth trying a different approach also. Reviews are without a doubt the very best way to find the truth about a product or service.
Source: Statuslabs
91 Percent Of Millennials Trust In Online Reviews As Much As Family And Friends
Online review statistics position customers' reviews as the most credible source of suggestions. Online reviews normally carry the same weight as suggestions from family and friends.
Source: Brightlocal
64 Percent Of Americans Concur That User-generated Content (consumer Reviews) Improved Their Shopping Experience In 2017
30% of consumers who check out client reviews, concur that it increases their purchasing confidence.
Companies use the reviews to improve their products or services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista