49% Of Customers Consider The Quantity Of Online Reviews As A Necessary Consideration Of Their Purchasing Decision

Customers value not just the quality or nature of the reviews, however they consider their number and recency too.

The share of consumers, who pay attention to the variety of reviews is currently at 46 percent.

Source: Brightlocal

77% Of Clients Do Not Trust Reviews That Are Older Than 3 Months

Clients don't care how great your service or product was in the past. Due to the fact that they are fresh and relevant, is part of why online reviews matter.

Consumers understand businesses lose their touch all the time, which is why the majority of them consider older reviews irrelevant.

It is for this reason that businesses ought to be continuously requesting reviews.

Source: Statuslabs

Reviews Posted On Twitter Can Help Improve Sales By 6.46 Percent

Online review stats reveal that reviews shared on Twitter, do more to increase sales than those on any other social media platform.

Source: Yotpo

Just 44% Of Local Businesses Have Actually Accepted Their Google My Business Listing

That's 56% of your competitors that aren't taking advantage of their listing.

While business listings on the major review platforms are complimentary, a remarkably low number of companies really make use of them.

Although we now understand why consumer reviews are so effective, many businesses obviously don't.

Source: LsaInsider

Reviews Are The Third Most Prominent Ranking Element For Google's Local 3 Pack

Review signals (quantity, variety, etc.) represent 15.44% of Google's algorithm for local ranking.

Only Google My Business signals, like distance and keywords represent 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking elements go for the local 3 pack.

Source: Moz

98 Percent Of Yelp's Visitors Purchased From A Business They Found On The Site

Usually, 142 million consumers check out Yelp monthly. This is as great a time as any if you haven't claimed your free Yelp business page.

Source: RevLocal

15 Percent Of Users Do Not Trust Businesses Without Any Online Reviews

No trust implies no interactions. 15% of potential consumers will not even think about doing business with a company they can't find opinions about.

Source: Statuslabs

53% Of Customers Anticipate Businesses To Respond Within A Week To Negative Reviews

Online review statistics clarify that 63% of consumer reviews remain without a reply. That's regrettable, since those companies are losing customers that way.

Source: Review Trackers

One-half Of All Millennial's "Always" Check Out Online Reviews For Companies

Younger people know the value of being informed. User-generated content has an unassailable influence on consumers.

They will realize what they've been missing out on if businesses stop to think about the power of customer reviews over millennials. Older people are different though, only 6% of individuals aged 55 or older check out reviews.

Source: Brightlocal

64% Of Americans Concur That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017

30 percent of customers who read consumer reviews, agree that it increases their purchasing confidence.

Organizations utilize the reviews to improve their services and products.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

Reviews Are The Most Crucial Part Of The Purchase Choice For Over 90% Of American Clients

24% of US shoppers consider reviews as 'incredibly influential'.

To illustrate the significance of online reviews and scores, did you know that 81% of customers will pay more for an item with reviews and those same clients are also happy to accept slower shipping times for such items.

Source: Turntonetworks

Google Accounts For 57.5 Percent Of All Reviews World-wide

Google is in the lead here, followed by Facebook as a remote second.

These are the online reviews circulation rankings:

Google with 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others with 8.6%.

Source: Review Trackers

Users Checking Out Reviews On A Mobile Phone Are 127% Most Likely To Purchase Than Desktop Users

Mobile users prefer to get things done much faster. Purchasing decisions are made rapidly.

Online reviews are certainly convincing, yet marketers haven't always come to appreciate the power of them.

Source: Martech Zone

Customers Could Spend 31% More With A Business That Has Terrific Reviews

Pay attention to this fact. The more detailed other users explain your services or product, the more cash you can charge and customer review stats reveal to us exactly how much more.

Source: Martech Zone

95% Of Unsatisfied Clients Will Go Back To A Company If A Business Deals With Issues Quickly And Effectively

Clients don't expect you to be perfect. When things go wrong, they do expect you to deal with things. If there's nothing else a business can do to deal with an issue, a simple coupon can say "We are sorry" in a more attractive way.

Source: SocialMediaToday

Just 6 Percent Of Consumers Do Not Rely On Consumer Reviews At All

According to consumer review data, a tremendous 19 percent of consumers always rely on online reviews and never a make a purchase without checking out reviews initially.

Source: Statista

Many Best-selling Products Have An Average Rating Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star ratings are suspicious. That's why it is unnatural to get perfect 5 star ratings.

According to client rating stats, conversion rates start to reduce as rankings rise above 4.7.

Source: Spiegel Research Center