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61% Of Regional Businesses Have A Typical Ranking Of 4 To 5 Stars
Generally two-thirds of businesses have great and awesome ratings. Just 5% of companies have a rating listed below 3 stars.
Source: Brightlocal
71% Of Millennials Search Customer Reviews Of Professional Services
More than half of all individuals in need of a professional service turn to online reviews.
According to online reviews statistics, 59% utilized online reviews to pick a lawyer or a physician.
Young people (age 18-35) are a lot more likely to hire a professional based upon online reviews. Only 19% of millennials will consider employing a lawyer without any.
Source: Thomson Reuters
30% Of Clients Feel Positive About A Business Which Responds To Online Reviews
Corresponding with your clients develops trust. Even something as simple as responding to their comments and reviews can make them feel valued.
As you might expect, customers who feel this way are ready to invest more cash with a business.
Source: Statuslabs
Google Represents 57.5 Percent Of All Reviews World Wide
Google is the clear winner as far as circulation goes, but they are not the only ones in the game.
These are the online reviews circulation rankings:
Google with 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others with 8.6%.
Source: Review Trackers
Reviews Published On Twitter Can Help Boost Online Sales By 6.46 Percent
Online review stats show that reviews shared on Twitter, do more to boost sales than those on any other social media platform.
Source: Yotpo
64 Percent Of Americans Agree That User-generated Content (customer Reviews) Enhanced Their Shopping Experience In 2017
30% of consumers who read consumer reviews, concur that it increases their purchasing confidence.
Organizations utilize the reviews to improve their products or services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
USA Consumers Regard "Product Performance" To Be The Most Valuable Information In Product Reviews
They focus on different aspects of the shopping experience when individuals read reviews. However according to online review stats, 60% of them are most thinking about the product's performance.
Customer satisfaction, product quality and quality with time are the next few factors to consider for more than 50% of US customers.
Source: Statista
88% Of Executives View Reputation Risk As A Leading Business Concern
Reputation management stats indicate a business's reputation doesn't affect simply the clients. Prospective employees likewise take a look at ratings and take a look at reviews.
Source: Deloitte
People Checking Out Reviews On A Mobile Phone Are 127 Percent Most Likely To Buy Than Desktop Users
Mobile users choose to get things done faster. For that reason, buying choices are made quickly.
Online reviews are clearly persuasive, yet online marketers haven't necessarily come to appreciate the power of them.
Source: Martech Zone
89% Of Clients Choose To Read Reviews Using Their Mobile Devices
Be it via an app or a mobile browser, customers prefer to read reviews on their phones.
Source: Statista
91% Of Businesses Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Prospective Team Member
The 86% of businesses doubt the integrity of online reviews. However, they understand the massive impact user rankings have on their business. Undesirable customer or staff member reviews can affect 90% of job seekers.
Source: Career Arc
More Than Four Negative Reviews About A Business Or Service Might Decrease Sales By 70 Percent
One negative review is enough for 35% of a site's visitors to decide not to purchase. 3 negative reviews can cost a business 59 percent fewer sales.
Obviously, they can be compensated by the large number of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
53% Of Americans Consider Product Reviews And Scores As The Most Crucial Part Of The Online Shopping Experience In 2018.
Today's shoppers are wary and desire the very best bang for their dollar. It's not surprising that that they consider reading reviews as a huge part of the buying decision.
Source: Statista