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61% Of Regional Businesses Have A Typical Rating Of 4 Or 5 Stars
Overall 2 out of 3 companies have exceptional and awesome scores. Just 5% of companies have a score below three stars.
Source: Brightlocal
Reviews Are The Third Most Influential Ranking Aspect For Google's Local 3 Pack
Review signals (amount, diversity, and so on) represent 15.44% of Google's algorithm for local ranking.
Google My Business signals, like proximity and keywords represent 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking factors go for the local 3 pack.
Source: Moz
64 Percent Of Americans Agree That User-generated Content (client Reviews) Enhanced Their Shopping Experience In 2017
30 percent of customers who read customer reviews, agree that it increases their buying confidence.
Companies utilize the reviews to enhance their services and products.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
Facebook Reviews Affect More Than 50% Of Consumers' Buying Decisions
Facebook is presently the most popular social network which can likewise affect our buying preferences.
According to social media reviews data, Facebook affects over half of users' purchase decisions.
Facebook reviews stats reveal that 4 out of 5 users are more likely to trust a local business if it has positive reviews.
Source: RevLocal
91% Of Businesses Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Possible Team Member
The 86% of businesses question the integrity of online reviews. However, they understand the enormous effect user scores have on their business. Unfavorable client or employee reviews can affect 90% of job seekers.
Source: Career Arc
89% Of Buyers Prefer To Read Reviews Using Their Mobile Devices
Be it by means of an app or a mobile internet browser, people choose to read reviews on their mobile devices.
Source: Statista
71% Of Millennials Browse Consumer Reviews Of Expert Services
Over half of all people in need of a professional service turn to online reviews.
According to online reviews data, 59% used online reviews to pick a doctor or an attorney.
Younger people (age 18-35) are much more likely to work with a professional based on online reviews. Only 19% of millennials will consider employing a lawyer without any.
Source: Thomson Reuters
If They Were Asked, 77% Of Clients Would Most Likely Post A Review
More than a 35% would post a review to advise others about their consumer experience and 24% would definitely direct their review to the business itself.
Over a 26% would want to leave a review to assist other individuals with their decision making process.
Source: Podium
Buyers Reading Reviews On A Mobile Phone Are 127% More Likely To Purchase Than Desktop Users
Mobile users prefer to get things done quicker. Therefore, purchasing choices are made rapidly.
Online reviews are clearly convincing, yet online marketers have not necessarily come to appreciate the power of them.
Source: Martech Zone
A Lone Business Review Can Lift Its Conversions By 10%
Online review statistics show user-generated content can do miracles in regards to conversions.
A single review can have an enormous effect on your business.
A hundred reviews can boost your conversion rates by as much as 37 percent. 2 hundred can provide a mind-blowing 44% increase.
Source: RevLocal
53% Of Consumers Anticipate Businesses To Respond Within A Week To Negative Reviews
Online review statistics show that 63% of customer reviews go on without a reaction. That's regrettable, due to the fact that those businesses are losing consumers that way.
Source: Review Trackers
86 Percent Of Consumers Would Consider Composing A Review For A Business
Your clients are your most valuable resource, and it's not just because of the money they spend at your business. If you give them a great experience, they will be willing to share it.
Source: Brightlocal
Just 6% Of Customers Don't Trust Consumer Reviews At All
According to client review stats, a tremendous 19 percent of consumers constantly rely on online reviews and never ever a make a purchase without checking out reviews.
Source: Statista
72% Of Clients Won't Take Action Before They Read Some Reviews
Irrespective of how captivating your marketing is, you still need customer reviews. There's no way around it. Consumers are still happy to hear you out, however they trust other people more.
Source: My Testimonial Engine