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60 Percent Of Consumers Refer To Blog And Social Media Network Reviews On Their Mobile Phones Before Shopping
In-store purchasing is influenced substantially by blogs and reviews on social networks. With males being twice as likely to be influenced than women.
Reviews and score data show individuals value the opinion of peers more than any other material.
Source: Collective Bias
Positive Reviews Encourage 68 Percent Of Customers To Choose A Local Business
Considering that the vast majority of customers check out reviews, you would want yours to be enticing to new customers, right? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
Only 6% Of Customers Do Not Rely On Customer Reviews At All
According to client review data, a tremendous 19 percent of consumers always trust online reviews and never ever a make a purchase without checking out reviews.
Source: Statista
Online Reviews Affect 67.7% Of Customer Purchasing Decisions
More than 2 thirds of buyers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
89% Of Clients Read A Companies Responses To Reviews
Not only do a lot of clients read the review replies, 30% of them hold them in high regard. Practically 96% read the reactions to their own reviews.
Source: Brightlocal
67% Of Customers Claim Reviews Are A "Very Crucial" Factor When Picking A Service Provider
When customers need to pick a service provider, reviews have a huge influence on their decision.
Source: DemandGenReport
53% Of Consumers Expect Companies To Respond Within A Week To Negative Reviews
Online review stats reveal that 63% of client reviews stay without a reaction. That's too bad, because those businesses are losing clients that way.
Source: Review Trackers
The Average Review Length Has Actually Become 65% Shorter Since 2010
In the present day reviews are much shorter, easier, and more straight to the point. The length of a review in 2019 is similar to that of tweet on twitter.
Source: Review Trackers
72 Percent Of Consumers Will Not Take Action Before They Check Out Some Reviews
Irrespective of how enticing your marketing is, you still require consumer reviews. There's no way around it. Customers are still going to hear you out, however they rely on other people more.
Source: My Testimonial Engine
53 Percent Of Americans Consider Item Reviews And Ratings As The Most Essential Part Of The Online Shopping Experience In 2018.
Today's buyers are wary and want the best bang for their buck. It's not surprising that that they consider checking out reviews as a big part of the buying decision.
Source: Statista
90 Percent Of Clients Require Less Than 10 Reviews To Form A Viewpoint About A Business
You know what people say about very first impressions?
Users get their impression of your businesses through reviews. Generally through less than 10 of them.
If you do not have reviews on your site, think about asking your visitors to write one.
Source: Martech Zone
Negative Reviews Can Improve Conversion By As Much As 85 Percent
It sounds insane, however negative reviews can be a positive factor for users to spend more time on your website. According to online review statistics, people spend more than 5 times as long on a website when they check out negative reviews.
When there are a mix of negatives and positives, more than two thirds of users trust reviews more. A frustrating 95% suspect censorship or faked reviews if there aren't any negative ones.
Source: Reevoo
15 Percent Of Consumers Do Not Trust Businesses With No Online Reviews
No trust means no interactions. 15% of possible consumers won't even consider working with a business they can't find viewpoints about.
Source: Statuslabs
Reviews Are The Third Most Prominent Ranking Factor For Google's Local 3 Pack
Review signals (quantity, variety, and so on) account for 15.44% of Google's algorithm for local ranking.
Only Google My Business signals, like distance and keywords account for 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking aspects go for the local 3 pack.
Source: Moz
If They Were Asked, 77% Of Consumers Would Likely Give A Review
More than a 35% would post a review to inform others about their consumer encounter and 24% would probably direct their review to the company itself.
Over a 26% would be willing to post a review to assist other individuals with their choice making process.
Source: Podium
Facebook Reviews Affect More Than 50 Percent Of Consumers' Buying Decisions
Facebook is presently the most popular social media which can also influence our buying preferences.
According to social media reviews data, Facebook affects more than half of users' purchase choices.
Facebook reviews statistics expose that 4 out of 5 users are most likely to trust a local business if it has favorable reviews.
Source: RevLocal
70% Of Customers Need To Check Out At Least 4 Reviews Before They Can Trust A Business
4 reviews may be too few. The majority of people check out much more reviews to get an idea of how business is actually doing. Do not depend on that figure alone.
Source: Brightlocal