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95 Percent Of Travelers Read Online Reviews Prior To Scheduling Travel Related Services
Leisure and business tourists alike read reviews to form an opinion. Business travelers check out an average of 5 reviews vs. 6-7 for leisure tourists. 59% of all tourists report that they check out reviews 'constantly' or 'extremely frequently'.
Source: Trust You
53% Of Customers Expect Businesses To Answer Back Within A Week To Negative Reviews
Online review stats show that 63% of client reviews go on without a response. That's too bad, since those businesses are losing customers that way.
Source: Review Trackers
Because They Want To Purchase A Service Or A Product And Want To Get The Truth About The Businesses Products And Services, 82 Percent Of Consumers Visit Review Websites.
Users come since they have currently formed a buying decision. The majority of them (89 percent) buy within a week of their visit.
Source: RevLocal
Reviews Are The Third Most Influential Ranking Element For Google's Local 3 Pack
Review signals (amount, diversity, and so on) account for 15.44% of Google's algorithm for local ranking.
Only Google My Business signals, like distance and keywords represent 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking elements go for the local 3 pack.
Source: Moz
More Than Four Negative Reviews About A Business Or Product May Decrease Sales By 70 Percent
One negative review is enough for 35 percent of a website's visitors to choose not to purchase. 3 negative reviews can cost a business 59% less sales.
Obviously, they can be compensated by the large number of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
98% Of Yelp's Browsers Bought From A Business They Discovered On The Website
Generally, 142 million consumers visit Yelp monthly. This is as great a time as any if you haven't claimed your totally free Yelp business page.
Source: RevLocal
71% Of Millennials Search Consumer Reviews Of Expert Services
More than half of all individuals in need of an expert service rely on online reviews.
According to online reviews stats, 59% utilized online reviews to select a medical professional or a lawyer.
Young people (age 18-35) are a lot more inclined to employ a professional based on online reviews. Just 19% of millennials will think about employing a legal representative without any.
Source: Thomson Reuters
83% Of All Young People Were Asked To Post A Review Recently
Of those invited, 80% of customers did post a review. In general, companies have actually asked 66% of all consumers to post a review on their company.
Source: Brightlocal
Buyers Checking Out Reviews On A Mobile Phone Are 127% Most Likely To Make A Purchase Than Desktop Users
Mobile users prefer to get things done quicker. Therefore, purchasing decisions are made quickly.
Online reviews are clearly convincing, yet marketers have not always come to value the power of them.
Source: Martech Zone
Reviews Shared On Twitter Can Boost Online Sales By 6.46 Percent
Online review stats reveal that reviews shared on Twitter, do more to boost sales than those on any other social media platform.
Source: Yotpo
Majority Of Customers Will Not Utilize A Business If It Has Less Than A 4 Star Ranking
This stat is among numerous that highlight the significance of online ratings. Now that news of consumer fulfillment travels this quick, keeping your consumers happy is more vital than ever.
57% of consumers have actually searched for business with more than four stars in 2018, which is up from 48 percent in 2017.
Additionally, 11 percent looked only for organizations with a perfect five star score.
Source: Brightlocal
67% Of Customers Say Reviews Are A "Extremely Important" Factor When Picking A Solution Provider
When customers need to choose a solution provider, reviews have a massive impact on their decision.
Source: DemandGenReport