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Most Local Companies Have Approximately 39 Google Reviews
People like to share their experience after they have visited a vendor. Online review trends reveal people prefer to comment if they had a favorable experience, rather than a negative or mediocre one.
Source: Brightlocal
The Majority Of Best Selling Products Have A Typical Score Of 4.2 To 4.7
You can't make everybody happy, which is why perfect 5 star scores are suspicious. Someone always has a bit of a gripe. That's why it is unnatural to get perfect 5 star ratings. Often a lower score in fact helps your overall rating.
According to consumer rating statistics, conversion rates begin to reduce as rankings rise above 4.7.
Source: Spiegel Research Center
If A Company Deals With Issues Quickly And Effectively, 95% Of Unhappy Customers Will Return To A Business
Clients do not anticipate you to be perfect. They do expect you to resolve things when they go wrong. If there's nothing else a company can do to resolve a problem, a simple coupon can say "We're sorry" in a more appealing way.
Source: SocialMediaToday
95 Percent Of Travelers Read Online Reviews Prior To Reserving Travel Related Services
Leisure and business travelers alike read reviews to form an opinion. Business travelers read an average of 5 reviews vs. 6-7 for leisure tourists.
Source: Trust You
90 Percent Of Users Require Less Than 10 Reviews To Form A Viewpoint About A Business
You know what people state about first impressions, right?
Users get their first impression of your businesses through reviews. Normally through less than 10 of them.
If you don't have reviews on your site, think about asking your visitors to write one.
Source: Martech Zone
A One Star Boost In Ranking Can Lead To A 5% To 9% Increase In Business Earnings
Businesses that treat customers honorably generally flourish, review sites help make certain of that.
Source: Statuslabs
89% Of Clients Browse A Businesses Feedback To Reviews
Not only do the majority of clients check out the review replies, 30% of them value them highly. Practically 96% read the replies to their own reviews.
Source: Brightlocal
74% Of Regional Companies Have At A Minimum, One Google Review
One review is far from adequate to enhance your site's SERP ranking.
Taking a look at online ratings stats, we discovered that a company requires to have approximately 40 reviews before users "Award" it with a star.
Source: Brightlocal
Positive Reviews Encourage 68 Percent Of Customers To Choose Local Businesses
Considering that the large majority of consumers read reviews, you'd want yours to be appealing to brand-new customers, right? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
More Than 4 Negative Reviews About A Business Or Product Might Decrease Sales By 70%
One negative review suffices for 35 percent of a site's visitors to choose not to purchase. 3 negative reviews can cost a business 59% fewer sales.
Naturally, they can be compensated by the sheer variety of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
91% Of Millennials Trust In Online Reviews As Much As Family And Friends
Online review statistics put consumers' reviews as the most credible source of recommendations. Online reviews usually bring the very same weight as advice from family and friends.
Source: Brightlocal
Reviews Are The Most Essential Part Of The Purchase Decision For Over 90% Of United States Clients
24% of US shoppers consider reviews as 'extremely influential'.
To highlight the value of online reviews and rankings, did you understand that 81% of customers will pay more for a product with reviews and those exact same consumers are likewise going to accept slower shipping times for such products.
Source: Turntonetworks
Online Reviews Impact 67.7% Of Customer Purchasing Decisions
More than two thirds of consumers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz