83% Of Customers Do Not Rely On Advertising

The standard channels to reach customers aren't as prominent as they utilized to be. The majority of users who no longer trust ads choose to focus on customers' recommendations online.

Source: Statuslabs

49 Percent Of Consumers Consider The Number Of Online Reviews As A Vital Factor In Their Purchasing Decision

Consumers value not only the quality or nature of the reviews, but they consider their quantity and recency also.

The share of clients, who focus on the variety of reviews is currently at 46%.

Source: Brightlocal

Over Half Of People Aged 25-34 Submitted Reviews

According to Statista, the younger generations are reportedly the more vocal ones.

Source: Statista

Users Checking Out Reviews On A Mobile Phone Are 127 Percent Most Likely To Buy Than Desktop Users

Mobile users choose to get things done quicker. Therefore, buying choices are made quickly.

Online reviews are obviously persuasive, yet online marketers haven't always come to value the power of them.

Source: Martech Zone

72% Of Consumers Won't Take Action Before They Read Some Reviews

No matter how attractive your marketing is, you still require customer reviews. There is no other way around it. Clients are still ready to hear you out, however they trust other people more.

Source: My Testimonial Engine

86 Percent Of Consumers Would Think About Writing A Review For A Business

Your customers are your most valuable resource, and it's not just because of the cash they invest at your business. If you give them an excellent experience, they will want to share it.

Source: Brightlocal

Over Half Of Consumers Won't Use A Service If It Has Less Than A 4 Star Score

This stat is among lots of that show the significance of online ratings. Now that news of customer complete satisfaction travels this fast, keeping your clients pleased is more important than ever.

57% of consumers have looked for companies with more than 4 stars in 2018, which is up from 48% in 2017.

Additionally, 11% looked just for organizations with a perfect five star score.

Source: Brightlocal

70 Percent Of Customers Need To Read A Minimum Of Four Reviews Before They Can Trust A Business

Four reviews may be too few. Many people check out a lot more reviews to get an idea of how the business is in fact doing. Don't depend on that statistic alone.

Source: Brightlocal

71% Of Millennials Browse Customer Reviews Of Professional Services

More than half of all people in need of an expert service turn to online reviews.

According to online reviews statistics, 59% utilized online reviews to pick a physician or an attorney.

Younger people (age 18-35) are much more inclined to employ a professional based on online reviews. Only 19% of millennials will consider working with a lawyer without any.

Source: Thomson Reuters

95% Of Unhappy Clients Will Return To A Business If A Business Manages To Resolve Issues Rapidly And Effectively

Customers do not expect you to be perfect. They do expect you to take care of things when they go wrong. If there is absolutely nothing else a business can do to resolve a problem, a simple coupon can say "We're sorry" in a more attractive way.

Source: SocialMediaToday

Almost All Customers, Who Use Online Reviews, Read Them Very Early In The Buying Process

Let's say you wish to buy a brand-new automobile and there are numerous models which fit your requirements. How do you pick the best one for you? Well, you read online reviews.

With the help of other people, you quickly decide on a model that works for you. That's how positive reviews convert customers into clients.

Source: Consumer Affairs

Reviews Posted On Twitter Can Help Increase Sales By 6.46%

Online review stats show that reviews shared on Twitter, do more to grow sales than those on any other social media platform.

Source: Yotpo

70 Percent Of Consumers Prefer To Find Out About A Business Through Articles And Reviews, Instead Of Advertisements

Advertisements are all well and good, but it's worth attempting a different approach as well. Reviews are without a doubt the very best method to find the truth about a product or service.

Source: Statuslabs

Online Reviews Impact 67.7% Of Consumer Purchasing Decisions

More than two-thirds of buyers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

88% Of Executives View Reputation Risk As A Leading Business Concern

Reputation management statistics show a company's reputation does not impact simply the clients. Prospective team members also take a look at scores and read reviews.

Source: Deloitte

Negative Reviews Can Improve Conversion By As Much As 85 Percent

It sounds insane, but negative reviews can be a positive driver for users to spend more time on your website. According to online review data, people devote more than five times as long on a site when they read negative reviews.

When there are a mix of positives and negatives, more than two-thirds of users trust reviews more. If there aren't any negative ones, an overwhelming 95 percent suspect censorship or fabricated reviews.

Source: Reevoo