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Only 6% Of Customers Don't Trust Client Reviews At All
According to client review statistics, a massive 19% of consumers constantly trust online reviews and never a buy without reading reviews first.
Source: Statista
One-half Of All Of The Millennial's "Always" Check Out Online Reviews For Companies
More youthful people know the worth of being informed. User-generated content has an indisputable influence on consumers.
If businesses stop to consider the power of consumer reviews over millennials, they will understand what they've been missing out on. Older individuals are different though, only 6% of individuals aged 55 or older check out reviews.
Source: Brightlocal
Google Accounts For 57.5 Percent Of All Reviews Around The Globe
As can be expected, Google is in the lead, followed by Facebook, TripAdvisor and others.
These the online reviews circulation rankings:
Google at 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others with 8.6%.
Source: Review Trackers
91% Of Businesses Think The Company's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member
The 86% of companies question the integrity of online reviews. Nevertheless, they understand the massive impact user scores have on their business. Unfavorable client or employee reviews can influence 90% of job seekers.
Source: Career Arc
67% Of Consumers Claim That Reviews Are A "Very Important" Factor When Choosing A Solution Provider
Reviews have an enormous impact on their decision when customers have to select a solution provider.
Source: DemandGenReport
54% Of Americans Pay The Most Attention To The Average Star Ranking Of A Local Business
The star score is the first thing consumers see. Still, users focus on other aspects as well, like the amount, recency, length, and sentiment of reviews. Each of these alone influences more than a third of USA customers.
Source: Statista
Most Local Businesses Have Approximately 39 Google Reviews
Individuals like to share their experience after they've gone to a supplier. Online review trends reveal individuals choose to comment if they had a positive experience, rather than a negative or average one.
Source: Brightlocal
86 Percent Of Consumers Would Think About Writing A Review For A Business
Your clients are your most valuable resource, and it's not just because of the money they invest at your business. They will be willing to share it if you give them a great experience.
Source: Brightlocal
30% Of Clients Feel Favorable To A Business Which Answers Online Reviews
Staying connected with your consumers develops trust. Even something like reacting to their comments and reviews can make them feel valued.
As you may anticipate, clients who feel this way are more willing to spend more money with a company.
Source: Statuslabs
More Than Four Negative Reviews About A Business Or Product May Reduce Sales By 70%
One negative review is enough for 35 percent of a site's visitors to decide not to buy. Three negative reviews can cost a business 59% less sales.
Naturally, they can be compensated by the sheer variety of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
49 Percent Of Customers Consider The Quantity Of Online Reviews As A Vital Factor In Their Buying Decision
Consumers value not just the quality or nature of the reviews, but they consider their number and recency as well.
The share of customers, who pay attention to the number of reviews is presently at 46%.
Source: Brightlocal
88% Of Americans Stated That Product Reviews Were The Most Prominent Factor When Purchasing Home Electronic Devices
Data reveal that reviews were more beneficial than Television ads at 37%, social media at 23% and display advertisements at 49%.
Source: Statista
53% Of Americans Consider Item Reviews And Rankings As The Most Important Part Of The Online Shopping Experience In 2018.
Today's consumers are smart and want the very best bang for their dollar. It's not surprising that that they consider reading reviews as a big part of the buying decision.
Source: Statista