Online Reviews Affect 67.7% Of Consumer Purchasing Decisions

More than two thirds of customers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

95 Percent Of Travelers Check Out Online Reviews Prior To Booking Travel Related Services

Leisure and business travelers alike check out reviews to form an opinion. Business tourists check out approximately 5 reviews vs. 6-7 for leisure travelers. 59percent of all travelers report that they read reviews 'always' or 'extremely often'.

Source: Trust You

Google Represents 57.5% Of All Reviews World Wide

As can be expected, Google is in the lead, followed by Facebook, TripAdvisor and others.

These the online reviews distribution rankings:

Google with 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others with 8.6%.

Source: Review Trackers

Reviews Are The Most Crucial Part Of The Purchase Decision For Over 90% Of United States Customers

24% of US consumers consider reviews as 'incredibly influential'.

To highlight the value of online reviews and rankings, did you understand that 81 percent of customers will pay more for an item with reviews and those same consumers are also going to accept slower shipping times for such items.

Source: Turntonetworks

82 Percent Of Customers Visit Review Sites Because They Wish To Purchase An Item Or A Service And Want To Get The Truth About Business Services And Products.

Review sites are locations that people go to get the facts about a business, service or item . Due to the fact that they have currently formed a buying decision, users come. The bulk of them (89 percent) purchase within a week of their visit. And 29% do so in 24 hours.

Source: RevLocal

91% Of Businesses Think The Business's Star Rating Can Determine Whether They Win Or Lose A Possible Employee

The 86% of businesses doubt the integrity of online reviews. However, they realize the huge impact user scores have on their business. Undesirable consumer or employee reviews can affect 90% of job seekers.

Source: Career Arc

Consumers Checking Out Reviews On A Mobile Phone Are 127% Most Likely To Buy Than Desktop Users

Mobile users prefer to get things done much faster. Purchasing choices are made rapidly.

Online reviews are obviously persuasive, yet marketers haven't always come to value the power of them.

Source: Martech Zone

72% Of Customers Will Not Take Action Unless They Read Some Reviews

Irrespective of how attractive your marketing is, you still need consumer reviews. There is no way around it. Customers are still happy to hear you out, but they rely on other people more.

Source: My Testimonial Engine

A One Star Boost In Score Can Lead To A 5% To 9% Boost In Business Income

Businesses that treat customers fairly usually flourish, review websites help ensure of that.

Source: Statuslabs

77% Of Buyers Do Not Trust Reviews That Are Older Than Three Months

Customers don't care how great your product or service was in the past. Since they are fresh and relevant, is part of why online reviews matter.

Customers know businesses lose their touch all the time, which is why most of them consider older reviews irrelevant.

It is for this reason that businesses ought to be continuously asking for reviews.

Source: Statuslabs

Facebook Reviews Impact More Than 50 Percent Of Consumers' Purchasing Decisions

Facebook is currently the most popular social network which can likewise influence our purchasing preferences.

According to social reviews statistics, Facebook affects more than half of users' purchase choices.

Facebook reviews statistics expose that 4 out of 5 users are more likely to rely on a local business if it has favorable reviews.

Source: RevLocal

Over Half Of Individuals Aged 25-34 Wrote Reviews

According to Statista, the younger generations are reportedly the more opinionated ones.

Source: Statista

If A Business Handles Issues Quickly And Efficiently, 95% Of Unhappy Consumers Will Go Back To A Business

Clients do not expect you to be perfect. They do expect you to take care of things when they go wrong. If there is nothing else a company can do to deal with a problem, a simple coupon can say "We're sorry" in a more enticing way.

Source: SocialMediaToday

63.6 Percent Of Customers Visit Google To Read Reviews Of A Business

Thinking about the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) at the bottom of the list.

These online review statistics reveal the basic appeal of a site can just presume when it pertains to trust.

Source: Review Trackers

98% Of Yelp's Browsers Purchased From A Business They Discovered On The Site

Normally, 142 million consumers go to Yelp monthly. If you have not claimed your free Yelp business page, this is as excellent a time as any.

Source: RevLocal

If It Has Less Than A 4 Star Ranking, More Than Half Of Customers Will Not Use A Company

This stat is among many that illustrate the value of online rankings. Now that news of client fulfillment travels this fast, keeping your clients pleased is more important than ever.

57% of customers have actually searched for business with more than four stars in 2018, which is up from 48% in 2017.

Additionally, 11% looked just for services with an ideal five star score.

Source: Brightlocal