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61% Of Local Businesses Have A Typical Ranking Of 4 Or 5 Stars
Overall 2 out of 3 companies have great and outstanding rankings. Only 5% of companies have a rating below three stars.
Source: Brightlocal
A One Star Increase In Rating Can Result In A 5% To 9% Boost In Business Profits
Businesses that treat customers honorably normally prosper, review websites help make sure of that.
Source: Statuslabs
70 Percent Of Consumers Choose To Find Out About A Business Through Articles And Reviews, Rather Than Advertisements
Ads are all well and good, however it deserves trying a different approach as well. Reviews are without a doubt the best method to discover the truth about a product or service.
Source: Statuslabs
Positive Reviews Motivate 68% Of Customers To Use Local Businesses
Because the huge bulk of customers read reviews, you would want yours to be appealing to new customers? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
Almost All Customers, Who Use Online Reviews, Read Them Early On In The Buying Process
Let's say you want to buy a new car and there are numerous models which fit your requirements. How do you select the best one for you? Well, you read reviews.
With the help of other customers, you manage to choose one that works for you. That's how favorable reviews transform customers into clients.
Source: Consumer Affairs
Reviews Are The Most Important Part Of The Purchase Choice For Over 90% Of American Clients
24% of US shoppers consider reviews as 'exceptionally influential'.
To highlight the significance of online reviews and ratings, did you know that 81 percent of consumers will pay more for an item with reviews and those very same customers are likewise willing to accept slower shipping times for such items.
Source: Turntonetworks
86 Percent Of Customers Would Think About Composing A Review For A Business
Your consumers are your most valuable resource, and it's not only because of the cash they spend at your business. If you give them a good experience, they will want to share it.
Source: Brightlocal
73 Percent Of Customers Believe Consumer Reviews Are More Important Than Star And Number Scores
Online review statistics make it clear individuals aren't pleased with scores alone.
Consumer reviews make the statistics appear more authentic which is what the prospective clients are searching for. Almost a 3rd of consumers say composed reviews are the only feature that makes them think the websites' reviews are relevant and helpful.
Source: Fan and Fuel
Many Local Companies Have Approximately 39 Google Reviews
Individuals like to share their experience after they have visited a supplier. Online review trends reveal individuals prefer to comment if they had a positive experience, instead of a average or unfavorable one.
Source: Brightlocal
USA Buyers View "Product Performance" To Be The Most Helpful Information In Product Reviews
When people read reviews, they concentrate on various aspects of the shopping experience. However according to online review stats, 60% of them are most interested in the product's performance.
Customer satisfaction, product quality and quality with time are the next few considerations for more than 50% of American consumers.
Source: Statista
Reviews Published On Twitter Can Help Increase Online Sales By 6.46%
Online review data show that reviews shared on Twitter, do more to grow sales than those on any other social media platform.
Source: Yotpo
Just 6 Percent Of Consumers Do Not Trust Consumer Reviews At All
According to client review statistics, a tremendous 19% of customers always trust online reviews and never a make a purchase without checking out reviews.
Source: Statista
98 Percent Of Yelp's Browsers Bought From A Business They Discovered On The Website
Usually, 142 million consumers check out Yelp on a monthly basis. If you haven't declared your totally free Yelp business page, this is as great a time as any.
Source: RevLocal
If It Has Negative Reviews As Well, 52% Of Consumers Trust An Item More
We already touched upon the negative and positive reviews and their result on customers. However, all products have their faults, it raises red flags that possibly the reviews are phony if all of a products reviews are favorable. Customers anticipate to see some unfavorable reviews.
Source: Capterra