Customers Could Spend 31 Percent More With A Business That Has Fantastic Reviews

Take note of this fact. The better other users explain your product or service, the more money you can charge and customer review stats show us exactly how much more.

Source: Martech Zone

Facebook Reviews Affect More Than 50 Percent Of Consumers' Buying Decisions

Facebook is currently the most popular social network which can also influence our buying preferences.

According to social media reviews stats, Facebook impacts more than half of users' purchase choices.

Facebook reviews stats expose that four out of five users are more likely to rely on a local business if it has positive reviews.

Source: RevLocal

American Buyers Regard "Product Performance" To Be The Most Valuable Detail In Product Reviews

When people read reviews, they concentrate on various elements of the shopping experience. However according to online review statistics, 60% of them are most interested in the item's performance.

Client satisfaction, product quality and quality over time are the next few factors to consider for more than 50% of USA customers.

Source: Statista

83% Of All Younger Shoppers Were Invited To Post A Review Recently

Of those asked, 80% of customers did post a review. In general, businesses have asked 66% of all customers to submit a review on their company.

Source: Brightlocal

Clients Checking Out Reviews On A Mobile Device Are 127% Most Likely To Make A Purchase Than Desktop Users

Mobile users prefer to get things done quicker. For that reason, purchasing decisions are made quickly.

Online reviews are undoubtedly persuasive, yet marketers have not necessarily come to value the power of them.

Source: Martech Zone

53% Of Consumers Anticipate Companies To Respond Within A Week To Unfavorable Reviews

Online review stats clarify that 63% of client reviews go on without a response. That's regrettable, because those companies are losing consumers that way.

Source: Review Trackers

74 Percent Of Regional Businesses Have At A Minimum, One Google Review

A single review is far from adequate to enhance your website's SERP ranking.

Looking at online rankings data, we discovered that a business needs to have approximately 40 reviews before buyers "Award" it with a star.

Source: Brightlocal

72% Of Customers Won't Take Action Before They Check Out Some Reviews

No matter how eye-catching your marketing is, you still require customer reviews. There is no skirting around it. Clients are still willing to hear you out, but they trust other people more.

Source: My Testimonial Engine

More Than 4 Negative Reviews About A Company Or Product May Reduce Sales By 70%

One negative review suffices for 35 percent of a site's visitors to decide not to buy. 3 negative reviews can cost a business 59 percent less sales.

Of course, they can be compensated by the large number of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

53% Of Americans Consider Product Reviews And Ratings As The Most Crucial Part Of Online Shopping.

Today's consumers are wary and want the very best bang for their dollar. It's no wonder that they consider reading reviews as a big part of the buying decision.

Source: Statista

Negative Reviews Can Increase Conversion By As Much As 85%

It sounds crazy, but negative reviews can be a positive force for users to spend more time on your site. According to online review data, people spend more than 5 times as long on a website when they check out negative reviews.

When there are a mix of negatives and positives, more than two-thirds of users trust reviews more. A frustrating 95 percent suspect censorship or fabricated reviews if there aren't any unfavorable ones.

Source: Reevoo

63.6% Of Consumers Check Out Google To Read Reviews Of A Business

Thinking about the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) at the end.

When it comes to trust, these online review statistics show the basic popularity of a site can only go so far.

Source: Review Trackers

49 Percent Of Consumers Consider The Quantity Of Online Reviews As A Vital Consideration Of Their Purchasing Decision

Consumers value not just the quality or nature of the reviews, but they consider their number and recency too.

The share of customers, who focus on the number of reviews is presently at 46%.

Source: Brightlocal

Customer Reviews On Products Are Relied On Practically 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the manufacturers' description. Individuals trust other individuals viewpoints before they ever trust what the manufacturer states. The reason, makers' descriptions are essentially ads.

Source: Martech Zone

A Lot Of Local Businesses Have An Average Of 39 Google Reviews

Individuals like to share their experience after they've visited a supplier. Online review trends show people choose to comment if they had a positive experience, instead of a average or unfavorable one.

Source: Brightlocal

If A Company Makes An Effort To Resolve Issues Rapidly And Efficiently, 95% Of Unsatisfied Clients Will Go Back To A Company

Clients don't anticipate you to be perfect. When things go wrong, they do expect you to fix things. If there is nothing else a business can do to deal with a problem, a simple coupon can say "We're sorry" in a more enticing way.

Source: SocialMediaToday