Over Half Of Clients Aged 25 To 34 Gave Reviews

According to Statista, the more youthful generations are evidently the more vocal ones.

Source: Statista

73 Percent Of Consumers Believe Written Reviews Are More Crucial Than Star And Number Ratings

Online review data make it clear individuals aren't satisfied with ratings alone.

Written reviews make the statistics appear more genuine which is what the potential consumers are trying to find. Nearly a third of consumers state written reviews are the only function that makes them think the websites' reviews are relevant and helpful.

Source: Fan and Fuel

United States Consumers View "Product Performance" To Be The Most Helpful Info In Product Reviews

They focus on various aspects of the shopping experience when individuals read reviews. But according to online review statistics, 60% of them are most thinking about the product's performance.

Customer satisfaction, product quality and quality with time are the next couple of factors to consider for more than 50% of US consumers.

Source: Statista

90% Of Site Visitors Need Less Than 10 Reviews To Form An Opinion About A Business

You understand what people say about impressions, right?

Users get their impression of your businesses through reviews. Normally through less than 10 of them.

Consider asking your visitors to compose one if you don't have reviews on your website.

Source: Martech Zone

Software Application Reviews Influence Over 98% Of All Purchasers

18% of software application buyers consider reviews to be an essential factor in the purchase process. Software application reviews have no impact whatsoever on only 2% of consumers. Two thirds of them read more than six reviews to make up their mind and 14% of them read more than 20 reviews.

Source: Capterra

77% Of Customers Would Likely Give A Review If They Were Asked

More than a 35% would leave a review to notify others about their consumer experience and 24% would likely direct their review to the business itself.

Over a 26% would want to post a review to help other individuals with their choice making process.

Source: Podium

Clients Might Invest 31 Percent More With A Business That Has Great Reviews

Pay attention to this fact. The more detailed other users describe your services or product, the more cash you can charge and customer review stats show us exactly just how much more.

Source: Martech Zone

If A Business Takes Care Of Problems Rapidly And Effectively, 95% Of Unsatisfied Customers Will Go Back To A Company

Customers don't expect you to be perfect. They do expect you to deal with things when they go wrong. If there's absolutely nothing else a company can do to fix an issue, a simple coupon can say "We are sorry" in a more attractive way.

Source: SocialMediaToday

If It Has Negative Reviews As Well, 52% Of Consumers Trust A Product More

We already touched upon the negative and positive reviews and their effect on consumers. However, all products have their faults, it raises red flags that perhaps the reviews are fake if all of a products reviews are favorable. Customers anticipate to see some negative reviews.

Source: Capterra

Facebook Reviews Affect More Than 50% Of Consumers' Purchasing Decisions

Facebook is presently the most popular social network which can also influence our buying preferences.

According to social reviews statistics, Facebook impacts more than half of users' purchase decisions.

Facebook reviews stats expose that four out of five users are more likely to trust a local business if it has favorable reviews.

Source: RevLocal

Google Accounts For 57.5% Of All Reviews Around The Globe

Google is in the lead here, followed by Facebook as a far-off second.

Here's the online reviews circulation rankings:

Google with 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others at 8.6%.

Source: Review Trackers

Just 6% Of Consumers Do Not Trust Customer Reviews At All

According to client review data, a whopping 19% of customers constantly rely on online reviews and never a make a purchase without reading reviews.

Source: Statista

More Than Four Negative Reviews About A Business Or Product Might Reduce Sales By 70%

One negative review suffices for 35 percent of a site's visitors to choose not to buy. Three negative reviews can cost a business 59% fewer sales.

Obviously, they can be compensated by the large number of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

91 Percent Of Millennials Have Faith In Online Reviews As Much As Family And Friends

Online review statistics put clients' reviews as the most reliable source of suggestions. Online reviews generally carry the same weight as guidance from family and friends.

Source: Brightlocal