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Reviews Shared On Twitter Can Grow Sales By 6.46%
Online review data show that reviews shared on Twitter, do more to grow sales than those on any other social media platform.
Source: Yotpo
53% Of Customers Expect Companies To Respond Within A Week To Unfavorable Reviews
Online review stats show that 63% of client reviews stay without a reply. That's too bad, because those companies are losing clients that way.
Source: Review Trackers
86% Of Consumers Would Consider Composing A Review For A Business
Your customers are your most important resource, and it's not only because of the money they spend at your business. They will be willing to share it if you give them a good experience.
Source: Brightlocal
A Lot Of Local Businesses Have Approximately 39 Google Reviews
Individuals like to share their experience after they've visited a vendor. Online review trends show individuals choose to comment if they had a positive experience, rather than a negative or average one.
Source: Brightlocal
72% Of Consumers Won't Take Action Before They Check Out Some Reviews
No matter how eye-catching your marketing is, you still require client reviews. There's no other way around it. Clients are still ready to hear you out, but they rely on other people more.
Source: My Testimonial Engine
American Consumers Consider "Product Performance" To Be The Most Useful Info In Product Reviews
When people check out reviews, they focus on different elements of the shopping experience. However according to online review statistics, 60% of them are most thinking about the product's performance.
Client satisfaction, product quality and quality with time are the next couple of factors to consider for more than 50% of US customers.
Source: Statista
Negative Reviews Can Improve Conversion By As Much As 85 Percent
It sounds crazy, however negative reviews can be a positive factor for users to spend more time on your site. According to online review statistics, people spend more than five times as long on a site when they check out negative reviews.
More than two-thirds of users trust reviews more when there are a mix of positives and negatives. If there aren't any unfavorable ones, an overwhelming 95 percent suspect censorship or faked reviews.
Source: Reevoo
Clients Could Invest 31% More With A Business That Has Great Reviews
Focus on this fact. The more detailed other users explain your product or service, the more cash you can charge and consumer review statistics show us exactly how much more.
Source: Martech Zone
49% Of Consumers Consider The Quantity Of Online Reviews As A Vital Factor In Their Buying Decision
Consumers value not just the quality or nature of the reviews, but they consider their number and recency as well.
The share of consumers, who take note of the variety of reviews is currently at 46 percent.
Source: Brightlocal
71% Of Millennials Browse Customer Reviews Of Expert Services
Over half of all individuals in need of an expert service rely on online reviews.
According to online reviews statistics, 59% utilized online reviews to pick a doctor or a lawyer.
Young people (age 18-35) are much more inclined to hire an expert based upon online reviews. Only 19% of millennials will think about employing a legal representative without any.
Source: Thomson Reuters
89% Of Clients Choose To Read Reviews Using Their Mobile Devices
Be it by means of an app or a mobile browser, everyday people choose to read reviews on their cell phones.
Source: Statista
74 Percent Of Regional Businesses Have At Least One Google Review
A single review is far from enough to improve your site's SERP ranking.
Taking a look at online scores data, we discovered that a business needs to have an average of 40 reviews before clients "Award" it with a star.
Source: Brightlocal
A One Star Increase In Rating Can Lead To A 5% To 9% Boost In Business Income
Businesses that treat customers well usually prosper, review sites help make sure of that.
Source: Statuslabs
83% Of All Younger Buyers Were Invited To Give A Review Recently
Of those asked, 80% of clients did post a review. Overall, companies have actually asked 66% of all customers to post a review on their company.
Source: Brightlocal
Online Reviews Affect 67.7% Of Customer Buying Decisions
More than two thirds of customers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
73 Percent Of Customers Think Consumer Reviews Are More Crucial Than Star And Number Ratings
Online review statistics make it clear individuals aren't pleased with scores alone.
Client reviews make the statistics appear more genuine which is what the would-be clients are searching for. Practically a 3rd of customers say composed reviews are the only feature that makes them believe the sites' reviews are pertinent and useful.
Source: Fan and Fuel