Almost All Consumers, Who Use Online Reviews, Read Them Very Early In The Buying Process

Let's say you want to purchase a brand-new automobile and there are several models which fit your requirements. How do you select the very best one for you? Well, you read reviews.

With the help of other people, you quickly decide on a model that works for you. That's how positive reviews convert consumers into clients.

Source: Consumer Affairs

Online Reviews Impact 67.7% Of Customer Buying Decisions

More than two thirds of customers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

Facebook Reviews Affect More Than 50 Percent Of Customers' Purchasing Decisions

Facebook is presently the most popular social media which can also affect our buying decisions.

According to social media reviews stats, Facebook impacts the majority of users' purchase choices.

If it has positive reviews, Facebook reviews stats reveal that four out of five users are likely to rely on a local business.

Source: RevLocal

30% Of Customers Feel Comfortable With A Company Which Responds To Online Reviews

Communicating with your clients establishes trust. Even something as simple as responding to their remarks and reviews can make them feel appreciated.

As you may anticipate, customers who feel this way are ready to spend more money with a business.

Source: Statuslabs

A One Star Increase In Rating Can Cause A 5% To 9% Increase In Business Revenue

Businesses that treat clients well usually succeed, review websites help make sure of that.

Source: Statuslabs

71% Of Millennials Browse Consumer Reviews Of Expert Services

More than half of all individuals in need of a professional service turn to online reviews.

According to online reviews stats, 59% utilized online reviews to select a physician or a legal representative.

Younger people (age 18-35) are a lot more likely to employ a professional based upon online reviews. Only 19% of millennials will think about working with a legal representative without any.

Source: Thomson Reuters

70 Percent Of Customers Need To Check Out A Minimum Of 4 Reviews Before They Can Rely On A Business

4 reviews may be too few. The majority of people check out many more reviews to get an idea of how business is actually doing. Do not depend upon that figure alone.

Source: Brightlocal

88% Of Executives Regard Reputation Risk As A Leading Business Issue

Reputation management statistics indicate a business's reputation does not impact simply the customers. Prospective team members also look at rankings and take a look at reviews.

Source: Deloitte

Software Application Reviews Impact Over 98% Of All Buyers

18% of software purchasers consider reviews to be a necessary factor in the purchase process. Software application reviews have no effect whatsoever on only 2% of consumers. Two-thirds of them read more than 6 reviews to make up their mind and 14 percent of them read more than 20 reviews.

Source: Capterra

Google Accounts For 57.5 Percent Of All Reviews World Wide

Google is in the lead here, followed by Facebook as a remote second.

Here's the online reviews distribution rankings:

Google with 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others at 8.6%.

Source: Review Trackers

70 Percent Of Consumers Choose To Learn About A Business Via Reviews And Posts, Instead Of Advertisements

Ads are all well and good, however it's worth trying a different approach also. Reviews are without a doubt the very best way to discover the truth about a service or product.

Source: Statuslabs

If They Were Asked, 77% Of Consumers Would Probably Give A Review

More than a 35% would do it to advise others about their consumer experience and 24% would certainly direct their review to the business itself.

Over a 26% would be willing to give a review to help other individuals with their decision making process.

Source: Podium