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83% Of All Young Clients Were Asked To Submit A Review Recently
Of those invited, 80% of consumers did leave a review. In general, businesses have actually asked 66% of all customers to leave a review on their company.
Source: Brightlocal
More Than 4 Negative Reviews About A Business Or Product May Decrease Sales By 70 Percent
One negative review is enough for 35% of a site's visitors to choose not to purchase. Three negative reviews can cost a business 59% fewer sales.
Naturally, they can be compensated by the sheer number of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
If They Were Asked, 77% Of Clients Would Probably Post A Review
More than a 35% would post a review to educate others about their client experience and 24% would rather direct their review to the business itself.
Over a 26% would want to give a review to help other individuals with their choice making process.
Source: Podium
Buyers Checking Out Reviews On A Mobile Device Are 127% Most Likely To Purchase Than Desktop Users
Mobile users choose to get things done much faster. Purchasing choices are made quickly.
Online reviews are certainly convincing, yet marketers haven't necessarily come to appreciate the power of them.
Source: Martech Zone
Online Product Reviews About A Product Can Increase Its Conversion Rate By An Unprecedented 270%
User review statistics reveal the purchase likelihood for an item with 5 reviews is 270 percent higher than the very same product without reviews.
Source: Spiegel Research Center
89% Of Individuals Prefer To Read Reviews Using Their Smartphones
Be it by means of an app or a mobile internet browser, people today prefer to read reviews on their phones.
Source: Statista
70 Percent Of Customers Need To Check Out A Minimum Of 4 Reviews Before They Can Rely On A Business
Four reviews may be too few. The majority of people read a lot more reviews to get an idea of how business is actually doing. Do not depend upon that fact alone.
Source: Brightlocal
Software Reviews Impact Over 98% Of All Purchasers
18% of software application buyers consider reviews to be an essential factor in the purchase process. Software reviews have no impact whatsoever on just 2% of consumers. Two-thirds of them read more than six reviews to make up their mind and 14% of them read more than 20 reviews.
Source: Capterra
Positive Reviews Motivate 68% Of Customers To Choose A Local Business
Considering that the vast majority of customers read reviews, you would want yours to be appealing to brand-new clients? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
61 Percent Of Regional Businesses Have A Typical Ranking Of 4 To 5 Stars
Generally two thirds of businesses have great and outstanding rankings. Only 5% of companies have a rating below 3 stars.
Source: Brightlocal
73 Percent Of Customers Believe Consumer Reviews Are More Important Than Star And Number Ratings
Online review statistics make it clear individuals aren't pleased with ratings alone.
Client reviews make the statistics appear more authentic which is what the prospective clients are looking for. Practically a third of customers state composed reviews are the only feature that makes them believe the websites' reviews are pertinent and useful.
Source: Fan and Fuel