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15% Of Customers Don't Trust Businesses Without Any Online Reviews
No trust indicates no interactions. 15 percent of prospective clients won't even consider working with a company they can't discover opinions about.
Source: Statuslabs
Consumer Reviews On Items Are Trusted Practically 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the manufacturers' description. Individuals trust other individuals viewpoints before they ever trust what the maker says. The reason, producers' descriptions are generally ads.
Source: Martech Zone
More Than 4 Negative Reviews About A Company Or Product May Decrease Sales By 70%
One negative review is enough for 35 percent of a website's visitors to decide not to purchase. Three negative reviews can cost a business 59 percent fewer sales.
Of course, they can be compensated by the large variety of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
Only 6% Of Consumers Don't Rely On Customer Reviews At All
According to client review data, a whopping 19% of consumers constantly trust online reviews and never a purchase without checking out reviews first.
Source: Statista
86% Of Customers Would Consider Composing A Review For A Business
Your customers are your most important resource, and it's not only because of the money they invest at your business. They will be prepared to share it if you give them a great experience.
Source: Brightlocal
74% Of Regional Businesses Have At A Minimum, One Google Review
A single review is far from adequate to improve your website's SERP ranking.
Taking a look at online scores statistics, we found out that a company needs to have an average of 40 reviews before people "Award" it with a star.
Source: Brightlocal
71% Of Millennials Browse Customer Reviews Of Professional Services
Over half of all people in need of a professional service rely on online reviews.
According to online reviews data, 59% used online reviews to choose an attorney or a medical professional.
Young people (age 18-35) are even more likely to employ a professional based on online reviews. Just 19% of millennials will think about hiring a legal representative without any.
Source: Thomson Reuters
73 Percent Of Customers Think Consumer Reviews Are More Vital Than Star And Number Scores
Online review stats make it clear people aren't satisfied with ratings alone.
Client reviews make the stats appear more authentic which is what the would-be consumers are trying to find. Nearly a third of consumers say composed reviews are the only feature that makes them believe the websites' reviews are useful and pertinent.
Source: Fan and Fuel
77% Of Clients Would Most Likely Give A Review If They Were Asked
More than a 35% would submit a review to educate others about their customer encounter and 24% would certainly direct their review to the company itself.
Over a 26% would want to post a review to assist other people with their decision making process.
Source: Podium
Facebook Reviews Affect More Than 50% Of Consumers' Purchasing Decisions
Facebook is presently the most popular social media which can likewise affect our buying decisions.
According to social media reviews statistics, Facebook affects over half of users' purchase decisions.
Facebook reviews statistics expose that four out of 5 users are most likely to trust a local business if it has positive reviews.
Source: RevLocal
Most Local Companies Have An Average Of 39 Google Reviews
Individuals like to share their experience after they have visited a supplier. Online review trends show individuals choose to comment if they had a favorable experience, instead of a mediocre or unfavorable one.
Source: Brightlocal
91% Of Businesses Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Possible Employee
The 86% of businesses question the integrity of online reviews. Nevertheless, they realize the massive impact user scores have on their business. Undesirable customer or staff member reviews can affect 90% of job seekers.
Source: Career Arc
61% Of Regional Businesses Have An Average Rating Of 4 Or 5 Stars
Typically two-thirds of companies have good and awesome ratings. Only 5% of businesses have a ranking below 3 stars.
Source: Brightlocal