Facebook Reviews Affect More Than 50% Of Consumers' Buying Decisions

Facebook is currently the most popular social network which can also influence our purchasing preferences.

According to social reviews data, Facebook impacts the majority of users' purchase choices.

If it has positive reviews, Facebook reviews stats reveal that four out of 5 users are most likely to trust a local business.

Source: RevLocal

Software Reviews Influence Over 98% Of All Buyers

18% of software buyers consider reviews to be a vital factor in the purchase process. Software reviews have no impact whatsoever on only 2 percent of customers. Two-thirds of them read more than six reviews to decide and 14% of them read more than 20 reviews.

Source: Capterra

82% Of Consumers Go To Review Websites Because They Want To Purchase A Service Or An Item And Want To Get The Truth About The Businesses Product Or Services.

Review sites are locations that customers go to get the truth about a service, business or product . Since they have actually currently formed a buying decision, users come. The bulk of them (89%) buy within a week of their visit. And 29 percent do so in 24 hours.

Source: RevLocal

90% Of Customers Require Less Than 10 Reviews To Form An Opinion About A Business

You understand what people state about impressions, right?

Users get their first impression of your businesses through reviews. Normally through less than 10 of them.

If you don't have reviews on your website, think about asking your visitors to write one.

Source: Martech Zone

88% Of Executives Judge Reputation Risk As A Top Business Issue

Reputation management stats show a business's reputation does not impact just the customers. Potential team members also take a look at scores and take a look at reviews.

Source: Deloitte

89% Of Consumers Choose To Read Reviews Using Their Mobile Phones

Be it by means of an app or a mobile browser, consumers choose to read reviews on their cell phones.

Source: Statista

Consumers Could Invest 31% More With A Business That Has Excellent Reviews

Pay attention to this fact. The more detailed other users describe your service or product, the more money you can charge and customer review statistics show us precisely just how much more.

Source: Martech Zone

Favorable Reviews Encourage 68% Of Customers To Choose Local Businesses

Given that the vast majority of consumers read reviews, you'd want yours to be appealing to new customers? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

53% Of Consumers Anticipate Companies To Reply Within A Week To Negative Reviews

Online review stats prove that 63% of consumer reviews stay without a response. That's regrettable, since those companies are losing consumers that way.

Source: Review Trackers

More Than 4 Negative Reviews About A Company Or Product May Decrease Sales By 70 Percent

One negative review suffices for 35 percent of a website's visitors to choose not to buy. Three negative reviews can cost a business 59% less sales.

Obviously, they can be compensated by the large number of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

American Consumers Regard "Product Performance" To Be The Most Useful Info In Product Reviews

They focus on various aspects of the shopping experience when people check out reviews. But according to online review statistics, 60% of them are most interested in the product's performance.

Client satisfaction, product quality and quality with time are the next couple of considerations for more than 50% of American customers.

Source: Statista

71% Of Millennials Search Customer Reviews Of Expert Services

Over half of all individuals in need of a professional service rely on online reviews.

According to online reviews data, 59% used online reviews to pick a doctor or a legal representative.

Younger people (age 18-35) are even more inclined to hire an expert based on online reviews. Only 19% of millennials will think about hiring a legal representative without any.

Source: Thomson Reuters

The Typical Review Length Has Become 65% Shorter Since 2010

Nowadays reviews are shorter, simpler, and more straight to the point. The length of a review in 2019 is equivalent to that of a tweet.

Source: Review Trackers

Reviews Are The 3rd Most Influential Ranking Aspect For Google's Local 3 Pack

Review signals (amount, diversity, etc.) represent 15.44% of Google's algorithm for local ranking.

Just Google My Business signals, like proximity and keywords represent 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking aspects go for the local 3 pack.

Source: Moz

Reviews Published On Twitter Can Increase Revenues By 6.46%

Online review statistics show that reviews shared on Twitter, do more to increase sales than those on any other social media platform.

Source: Yotpo

Unfavorable Reviews Can Improve Conversion By Up To 85%

It sounds crazy, however negative reviews can be a positive factor for users to spend more time on your site. According to online review data, people devote more than 5 times as long on a website when they check out negative reviews.

When there are a mix of negatives and positives, more than two thirds of users trust reviews more. If there aren't any unfavorable ones, an overwhelming 95 percent suspect censorship or fabricated reviews.

Source: Reevoo

89% Of Consumers Browse A Companies Feedback To Reviews

Not only do a lot of consumers read the review replies, 30% of them value them highly. Nearly 96% read the feedback to their own reviews.

Source: Brightlocal