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54% Of Americans Pay The Most Attention To The Typical Star Score Of A Local Business
The star rating is the first thing customers see. Still, users pay attention to other factors also, like the amount, recency, length, and belief of reviews. Each of these alone affects more than a 3rd of US consumers.
Source: Statista
Just 44 Percent Of Local Companies Have Actually Claimed Their Google My Business Listing
That's 56% of your competition that aren't benefiting from their listing.
While business listings on the significant review platforms are free, a surprisingly low number of companies really make use of them.
Although we now know why customer reviews are so effective, the majority of businesses obviously do not.
Source: LsaInsider
73% Of Consumers Believe Customer Reviews Are More Important Than Star And Number Ratings
Online review data make it clear individuals aren't pleased with ratings alone.
Customer reviews make the statistics appear more authentic which is what the prospective customers are searching for. Practically a third of consumers say written reviews are the only function that makes them believe the sites' reviews are useful and relevant.
Source: Fan and Fuel
Online Product Reviews About A Product Can Improve Its Conversion Rate By A Staggering 270 Percent
User review stats reveal the purchase possibility for a product with 5 reviews is 270% higher than the same item without reviews.
Source: Spiegel Research Center
A Lot Of Best Selling Items Have An Average Rating Of 4.2 To 4.7
You can't make everyone happy, which is why perfect 5 star rankings are suspicious. That's why it is abnormal to get perfect 5 star rankings.
According to consumer rating statistics, conversion rates start to decrease as scores rise above 4.7.
Source: Spiegel Research Center
People Checking Out Reviews On A Mobile Device Are 127% More Likely To Purchase Than Desktop Users
Mobile users prefer to get things done much faster. For that reason, buying choices are made quickly.
Online reviews are certainly persuasive, yet marketers haven't always come to appreciate the power of them.
Source: Martech Zone
82 Percent Of Consumers Go To Review Sites Because They Wish To Purchase A Service Or An Item And Want To Get The Truth About The Businesses Product Or Services.
Users come since they have actually already formed a buying decision. The majority of them (89 percent) purchase within a week of their visit.
Source: RevLocal
More Than Half Of People Aged 25 To 34 Published Reviews
According to Statista, the more youthful generations are purportedly the more opinionated ones.
Source: Statista
95% Of Travelers Read Online Reviews Prior To Scheduling Travel Related Services
Leisure and business travelers alike check out reviews to form a viewpoint. Business travelers check out an average of 5 reviews vs. 6-7 for leisure tourists.
Source: Trust You
89% Of Customers Read A Businesses Replies To Reviews
Not only do a lot of customers check out the review replies, 30% of them hold them in high regard. Nearly 96% read the reactions to their own reviews.
Source: Brightlocal
49 Percent Of Consumers Consider The Number Of Online Reviews As An Important Factor In Their Purchasing Decision
Customers value not only the quality or nature of the reviews, however they consider their quantity and recency also.
The share of consumers, who focus on the number of reviews is currently at 46%.
Source: Brightlocal
53% Of Customers Anticipate Companies To Respond Within A Week To Negative Reviews
Online review stats reveal that 63% of client reviews stay without a reaction. That's too bad, since those businesses are losing clients that way.
Source: Review Trackers