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The Average Review Word Count Has Actually Gotten 65% Shorter Since 2010
Lately reviews are much shorter, easier, and more straight to the point. The word count of a review in 2019 is comparable to that of a tweet.
Source: Review Trackers
83% Of All Younger Consumers Were Invited To Give A Review Recently
Of those asked, 80% of clients did submit a review. Overall, companies have actually asked 66% of all clients to leave a review on their company.
Source: Brightlocal
88% Of Americans Reported That Product Reviews Were The Most Prominent Factor When Buying Home Electronics
Statistics reveal that reviews were more successful than Television ads at 37%, social networks at 23% and display ads at 49%.
Source: Statista
More Than Four Negative Reviews About A Business Or Service Might Reduce Sales By 70%
One negative review is enough for 35 percent of a website's visitors to decide not to purchase. 3 negative reviews can cost a business 59 percent fewer sales.
Of course, they can be compensated by the large variety of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
67% Of Customers Claim That Reviews Are A "Very Important" Factor When Choosing A Solution Provider
When clients have to choose a solution provider, reviews have a massive impact on their decision.
Source: DemandGenReport
61 Percent Of Regional Businesses Have A Typical Score Of 4 To 5 Stars
Typically 2 out of 3 companies have great and exceptional scores. Just 5% of companies have a ranking below 3 stars.
Source: Brightlocal
Reviews Are The Most Essential Part Of The Purchase Choice For Over 90% Of United States Clients
24% of US buyers consider reviews as 'very influential'.
To highlight the value of online reviews and scores, did you understand that 81% of customers will pay more for an item with reviews and those same customers are likewise ready to accept slower shipping times for such items.
Source: Turntonetworks
95% Of Unsatisfied Clients Will Go Back To A Business If A Company Deals With Problems Quickly And Efficiently
Consumers do not expect you to be perfect. When things go wrong, they do expect you to deal with things. If there is absolutely nothing else a company can do to deal with a problem, a simple coupon can say "We're sorry" in a more enticing way.
Source: SocialMediaToday
Facebook Reviews Impact More Than 50% Of Customers' Purchasing Decisions
Facebook is currently the most popular social network which can also affect our buying decisions.
According to social media reviews data, Facebook impacts the majority of users' purchase decisions.
If it has favorable reviews, Facebook reviews statistics reveal that 4 out of five users are likely to rely on a local business.
Source: RevLocal
A Single Business Review Can Lift Its Conversions By 10 Percent
Online review stats reveal user-generated material can do wonders in regards to conversions.
A single review can have a massive impact on your business.
A hundred reviews can boost your conversion rates by as much as 37 percent. 2 hundred can offer an astonishing 44 percent boost.
Source: RevLocal
Online Reviews Impact 67.7% Of Customer Buying Decisions
More than 2 thirds of buyers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
Almost All Consumers, Who Utilize Online Reviews, Read Them Early On In The Purchasing Process
Let's say you wish to purchase a new car and there are a number of models which fit your criteria. How do you choose the best one for you? Well, you read reviews.
With the help of other customers, you manage to pick a model that works for you. That's how positive reviews transform consumers into consumers.
Source: Consumer Affairs
Just 44% Of Local Businesses Have Accepted Their Google My Business Listing
That's 56 percent of your competition that aren't taking advantage of their listing.
While business listings on the significant review platforms are free, a remarkably low number of businesses actually utilize them.
Although we now understand why consumer reviews are so effective, the majority of businesses obviously don't.
Source: LsaInsider
70% Of Consumers Need To Check Out A Minimum Of Four Reviews Before They Can Rely On A Business
Four reviews may be too few. Most people check out many more reviews to get an idea of how business is really doing. Do not depend on that fact alone.
Source: Brightlocal
86 Percent Of Customers Would Think About Writing A Review For A Business
Your customers are your most important resource, and it's not only because of the cash they invest at your business. If you provide an excellent experience, they will be willing to share it.
Source: Brightlocal
Most Popular Items Have An Average Score Of 4.2 To 4.7
You can't make everybody happy, which is why perfect 5 star ratings are suspicious. That's why it is abnormal to get perfect 5 star scores.
According to client rating statistics, conversion rates start to decrease as ratings rise above 4.7.
Source: Spiegel Research Center
64% Of Americans Agree That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017
30% of consumers who check out consumer reviews, concur that it increases their purchasing confidence.
Businesses use the reviews to improve their services and products.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
82% Of Consumers Go To Review Sites Due To The Fact That They Wish To Acquire An Item Or A Service And Wish To Get The Facts About Business Product Or Services.
Users come since they have actually currently formed a purchase decision. The majority of them (89 percent) purchase within a week of their visit.
Source: RevLocal